Jenny leads the Oceania Customer practice, is the digital leader for Oceania and the global leader for marketing capability. Jenny has over 27 years of experience in senior marketing and commercial roles before joining EY. Her particular expertise is in marketing and telecommunications, the National Broadband Network (nbn), consumer products and IT industries. She has worked at Unilever (UK), Lion, Pepsi and Telstra. Jenny led Consumer Segment Marketing and then the transition and marketing for the National Broadband Network at Telstra.

Jenny is also a Board Director for Autism Spectrum Australia, a not for profit organisation, and is a Fellow of the Australian Institute of Company Directors. She advises clients on building trusted relationships with their customers and improving the efficiency and effectiveness of their marketing, sales, and customer service functions.