Your guide to finding and hiring the right person for your organization
Why this matters:
Administrative assistants must be detail-oriented and organized. Because they are primarily responsible for scheduling meetings and keeping track of important deadlines, they must be able to manage and prioritize tasks in order for supervisors and other employees to successfully complete their projects.
What to listen for:
Why this matters:
In order to monitor various projects and meetings, administrative assistants should have experience with different types of project management software. Whether they’re creating an internal budget or report or overseeing a virtual webinar, their familiarity with technological tools will allow them to complete their tasks more efficiently.
What to listen for:
Why this matters:
Administrative assistants must pay keen attention to detail, especially when they are tasked with reviewing important company documents or time-sensitive data. They should be able to proofread quickly and efficiently, identifying and resolving any potential spelling, grammar, or stylistic errors.
What to listen for:
Why this matters:
Although the goal is to be aligned on all projects, there may come a time when opinions differ. It’s important for administrative assistants to communicate clearly and problem-solve with supervisors when disagreements arise. To complete projects successfully, administrative assistants must demonstrate flexibility and be able to work toward an action plan that works for both parties.
What to listen for:
Why this matters:
At times, supervisors and employees may assign responsibilities for tasks that are not clear. There are multiple approaches that administrative assistants can take to fully understand expectations. They can conduct independent research or request clarification. Regardless of their approach, a proactive administrative assistant will ensure that they know all the details of an assignment to complete it successfully.
What to listen for:
Why this matters:
While it is normal to make the occasional mistake, strong administrative assistants strive to minimize future occurrences by acknowledging their shortcomings and identifying solutions. They are intentional in partnering with their supervisor to ensure that their next action steps help mitigate the consequences of their error.
What to listen for:
Why this matters:
Because administrative assistants have access to many confidential documents and are present at meetings that discuss sensitive topics, they must know how to exercise caution during all of their interactions. Especially when they are aware of certain business decisions that can impact employee morale, they must be able to have professional discussions that omit revealing details.
What to listen for:
Why this matters:
There will be times when administrative assistants need to help supervisors or other employees complete certain tasks that come with tight deadlines. They may be asked to step in as additional support and help fulfill time-sensitive assignments by conducting effective research and collecting information.
What to listen for:
Why this matters:
Administrative assistants may have to quickly familiarize themselves with updated or new procedures in order to maximize their efficiency and demonstrate flexibility. When it comes to supporting different employees with a variety of tasks, the assistant’s familiarity with certain processes can help streamline project completion.
What to listen for:
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