General manager job description

Your guide to finding and hiring the right person for your organization

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Job description

How to write a general manager job description

Because the success of any organization is closely tied to the strength of its management team, you want to hire a strong general manager. To attract the ideal candidate with similar ideals and goals, use your general manager job description to introduce potential hires to your culture and values. You’ll want to stick to simple, direct language to tell candidates how they will contribute to your organization’s success in the long term.

When you craft your lists of duties, responsibilities, and qualifications, keep them brief. Each list should be no more than six bullet points, with each point accurately reflecting the expectations of the position.

General manager job description template

Sample general manager job description

At [Company X], we relate our success directly to the strength of our management team. To continue operating at our high standards, we’re seeking a general manager who’s a born leader. This person should have experience in overseeing business operations as well as human resources, finance, and communications. The ideal candidate will be an expert communicator who has a strong ability to delegate responsibility and collaborate across a range of departments. Ultimately, the general manager should be driven by a desire to lead our business to maximum productivity and efficiency.

Objectives of this role

  • Develop strategic plan for optimized productivity
  • Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes
  • Adhere to company standards for excellence and quality
  • Seek out opportunities for expansion and growth by developing new business relationships
  • Provide guidance and feedback to help others strengthen specific knowledge/skill areas

Responsibilities

  • Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals
  • Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share
  • Maintain project timelines to ensure tasks are accomplished effectively
  • Develop, implement, and maintain budgetary and resource allocation plans
  • Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values
  • Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

Required skills and qualifications

  • Proven success in a managerial role
  • Strong decision-making ability
  • Excellent communication, collaboration, and delegation skills
  • Proven ability to develop and achieve financial plans
  • Ability to motivate and lead employees, and hold them accountable
  • Strong working knowledge of operational procedures

Preferred skills and qualifications

  • Bachelor’s degree (or equivalent) in business management or related field
  • Experience in conducting performance evaluations
  • Working knowledge of human-resources processes
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