Quality assurance job description

Your guide to finding and hiring the right person for your organization

A graphic of a stepper with 2 steps where the first step is selected.

Job description

How to write a quality assurance job description

If you’re hiring for a quality assurance specialist role, the job description needs to be impeccable. These experts have an eye for detail and will be looking for a company that does too. Excite job seekers with specific tasks that they’ll be working on. Share what success looks like in the role — and how their work will have long-term impact. Provide facts about the education, skills, and experience they should bring to the role. Avoid long lists of qualifications, and grab their attention by infusing the description with vividness and specificity.

Quality assurance job description template

This sample job post will introduce your organization’s culture and values, while helping potential candidates understand how they’ll contribute from Day 1.

Sample quality assurance job description

While many businesses come and go, [Company X]’s dedication to quality has allowed us to become a leader in our industry. We’re seeking an experienced quality assurance specialist who can build upon this good reputation with an unwavering commitment to meticulous production. The ideal candidate is an exceptionally organized, methodical professional who has the experience necessary to take our products to the next level in accuracy, security, and safety. The specialist will be charged with developing a complete QA program that not only safeguards product quality but also fosters a culture in which all employees are actively engaged.

Objectives of this role

Interpret, build upon, and comply with company quality assurance standards
Maintain complaint and nonconformance processing through records and tracking systems, including root-cause analysis and corrective actions
Document quality assurance activities with internal reporting and audits
Develop improved standards for production and design, and create testing protocols for implementation across all service lines
Identify training needs and take action to ensure companywide compliance
Pursue continuing education in new solutions, technologies, and skills

Responsibilities

Plan, execute, and oversee product inspection and testing for quality and conformance to specifications and deliverables
Assist operations by tracking, documenting, and reporting quality levels as well as CSR, environmental, and health and safety KPIs
Investigate reports of product quality issues and ensure resolution in accordance with company guidelines and regulatory requirements
Develop or update procedures for capture, investigation, and documentation of product complaints
Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers
Provide training and support to quality assurance team members that covers systems, policies, procedures, and core processes

Required skills and qualifications

Deep knowledge of quality assurance terminology, methods, and tools
Superb computer skills, including database management
Excellent analytical, problem-solving, and decision-making skills
Proficiency in best practices for testing, version control, and defect management
Professional certification, such as Six Sigma, CQE, or CQA