Your source for sales strategy and modern selling tips

  • This Week’s Big Deal: A Look at Keenan’s Latest Book, Gap Selling

    December 7, 2018

    There is a gap between our current situation and our desired state. This is true for me, it's true for you, and it's true for every customer. Sometimes the gaps are big; sometimes they're small. Sometimes they are macro-level (I want to be successful in life); sometimes they're micro (I want a better time-tracking system at work). But they are everywhere, and...

  • Sales Organization Culture

    Why Culture Is the Cornerstone of a Sales Organization

    December 6, 2018

    Editor's Note: This guest post was contributed by Hayden E. Stafford, Corporate Vice President-Global Microsoft Business Applications. The post originally appeared on LinkedIn.   Peter Drucker’s quote “Culture eats strategy for breakfast,” is a favorite of Satya Nadella’s. It reflects an emphasis on a growth mindset, an expansion of personal and business...

  • a man on his customer journey

    What Is A Customer Journey Map And Why Are They Important?

    December 6, 2018

    We hear plenty of talk about breaking down organizational silos. And it’s a worthwhile goal. After all, your customers shouldn’t suffer a poor experience simply because of your organizational structure. But to understand how to more meaningfully align to their customers, companies need to first create a customer journey map. Just as many say “content marketing”...

  • Master the Art of Sales Coaching

    Master the Art of Sales Coaching with This Handy Pocket...

    December 5, 2018

    People get promoted to sales leadership positions for many different reasons. In most cases, it’s just because they’re dang good at...

  • Microsoft Dynamics 365 for Sales

    Editor's Note: This interview originally appeared on Microsoft's Customer Stories microsite. To help surface social and business...

  • How to Get the Most Out of Time Spent Coaching Your Sales...

    December 3, 2018

    Sales managers are master jugglers. In a single day, one might find herself doing everything from facilitating connections and...