Joanne Black

Posts by Joanne Black

  • The Best Sales Techniques Won't Work Without a Personal Connection

    September 1, 2015

    In today’s digital age, each of us has two personas—one for “real life” and another for online interactions. It’s just too bad our digital personas are so rude. We used to have only two ways to connect with people—talk on the phone or meet in person. Now we communicate through email, social media, live chats, and video conferencing. We suddenly have new...

  • Asking for Referrals: Have You Earned the Right?

    August 25, 2015

    If you’re asking for referrals from strangers on social media, you’re like the guy at a networking event who shoves his card in people’s faces and asks for theirs in return. I never give my card to that guy, because he’s all about himself. He probably just wants to win the contest at his company for bringing back the most contact information. He’ll almost...

  • Women in Sales Must Speak Their Minds

    July 23, 2014

    Picture a recent college grad—a painfully-shy, reserved young woman who never dreamed she’d have a successful career in sales. Yep, I was that girl. I believed salespeople were life-of-the-party kinds of people. I wasn't that person. And I'm still not. But I do love sales. Why? Because sales is about building relationships—not being the center of attention, but...