Better Together – Drive Mouth-Watering Leads with Sales & Social Media
Learn how to develop a long-term social media strategy for your sales team in this post from LinkedIn Sales.
February 20, 2014
Peanut Butter & Jelly. Chips & Salsa. Cake & Ice Cream.
So many things in life are better when paired with a complimentary item. Who doesn’t crave ice cream at the thought of cake? Or salsa at the sight of freshly toasted tortilla chips?
Culinary masterpieces don’t often happen overnight though. Pairing sales and social media is a long-term strategy, but the end result can deliver mouth-watering leads.
If your teams can use help, circle up around the kitchen table and consider these next steps for creating tasty leads in the New Year.
1. Mix Sales & Marketing Together
When everyone is on the same page, efforts can be integrated to work toward a common goal, such as agreeing on what a qualified lead looks like.
Cultivating communication between marketing and sales can improve the bottom line by streamlining the customer’s path to purchase. Here’s how:
- Define Marketing Qualified Lead (MQL) criteria
- Creating goals that both teams are accountable for in order to foster collaboration
- Identifying a team lead on each side who can sit down together and review performance/progress/answer questions for the other
- Scheduling monthly meetings between the two teams to review goals, marketing plans, upcoming sales campaigns and feedback on the quality/quantity of leads
2. Combine Social Media & Good Ol’ Listening Skills
Sales pros are constantly searching. They’re hungry for new prospects, searching for new opportunities and longing for insight to create engaging conversations with these prospects.
Social media is a colossal clue buffet.
Even if you’re not actively participating in social conversations, you can still follow the digital footprints of your prospects, customers and competitors.
Here are a few social media snacks you can easily sniff out for yourself, or with a little help from your marketing department:
- What are the most pressing questions for buyers in your industry? How do these questions vary for prospects starting the buying process vs. those in later stages?
- How are they framing the question? What language are they using?
- Which group discussion topics generate the most discussion?
- What types of social messages generate the most engagement for your company?
- What are the most popular industry hashtags and what topics are being associated with these hashtags?
- How is the competition using social media to generate leads? What can you learn from this?
- What other areas of the website does traffic generated from social media find interesting?
Make it a point to schedule monitoring time for 2 – 3 social channels each week. You’ll be amazed by the lead generation insights, ideas and engagement opportunities you uncover. At the very least, this information will help you ask better questions, use content more effectively and talk in the terms your prospects can understand.
3. Infuse Sales Strategy with Solutions
Social media has changed the entire menu, offering a plethora of new opportunities for marketing and sales to work together in the pursuit of lead generation.
To be successful today, sales reps need to fill their own pipeline with high-quality prospects. With LinkedIn Sales Navigator, you can pair your selling skills with the power of social media to:
- Find the best prospects for each solution you offer using premium search filters
- Prospect efficiently with lead lists created using your own custom criteria. Save and organize your contacts to easily find and view expanded profiles whenever you want
- Be prepared to capitalize on timely opportunities at scale
- Speed up your sales cycle by instantly broadening your network and uncovering hidden connections with TeamLink
- Automate prospecting by setting up automatic searches and alerts
These efforts combined allow your sales team to increase interactions with prospects and customers, enhancing the value of those relationships. Social media when united with lead nurturing are proving to be a winning combo for sales professionals and increasing your company’s bottom line.