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  • How Delta Is Working to Improve Its Candidate Experience by Designing for the Disappointed

    April 18, 2019

    In a 2016 interview with NPR’s Marketplace, Delta CEO Ed Bastian was asked to describe his job in five words. Without hesitation, he replied: “Taking care of our people.” For Jennifer Carpenter, vice president of talent acquisition at Delta, this answer also holds the secret to an exceptional candidate experience: caring. By showing you care, you leave...

  • These Companies Are Reinventing Their Health Benefits — and Creating a Major Competitive Advantage

    April 17, 2019

    In 1942, at the height of the Second World War, U.S. employers faced a serious crisis. With so many workers engaged in military service, competition for talent was through the roof — but an executive order had frozen wages to curb inflation. Companies had to rethink their strategy for attracting great candidates. And because of that, generous health benefits...

  • Steal This One Idea from College Campuses to Improve Employee Retention — and Rejuvenate Your Workforce

    April 16, 2019

    One of the best ideas to migrate from college campuses to the workplace in recent years did not arise from cutting-edge research or brilliant lab work. This innovation, now being embraced by a growing number of highly regarded companies and organizations, is the sabbatical, a long-lived college practice that allows faculty members to take paid time off to...

  • What Pre-Sourcing Is — and How It Will Make Hiring the...

    April 15, 2019

    For the first 25 of the past 40 years, I was a full-time recruiter. Of the 500+ placements I made during that time (mostly mid- and...

  • The 10 Must-Read Articles for Recruiters This Week

    April 12, 2019

    If you’re looking for a stimulating read, here’s a great list for you. We found some of the best recent articles published for talent...

  • No Need for the 9-5: How PwC Successfully Built a Culture...

    April 10, 2019

    “I practice work flexibility every single day,” says Anne Donovan, the U.S. People Experience Leader at PwC, who is enjoying the fresh...