Candidate Experience Articles

  • How Airbnb is Working to Eliminate Bias From Its Interview Process

    June 8, 2017

    In 2014, Airbnb gave their candidate experience a huge makeover - one that was focused on making the interview process delightful and personal for every candidate. “Our focus was on things like what can we give them at the end of the process to surprise and delight them?” says Jill Macri, Airbnb’s Director of Global Recruiting. This included things like swag and...

  • 5 Ways to Establish Trust With Candidates and Make Interviews More Effective

    May 24, 2017

    A recruiter’s job can be a bit of an odd conundrum. You’re there to help candidates find their dream job—but from the start, a lot of candidates don’t believe you’re on their side. They may see you as wanting to low-ball them on salary, or just as someone trying to fill a position as fast as possible without truly caring about their career goals. If the...

  • How This Recruiter Prepped a Candidate for an Interview (and Raised the Bar for Recruiters Everywhere)

    March 27, 2017

    When coming in for an interview, the majority of candidates are nervous (unless they have the swagger of Harry Potter). All jokes aside, the nerves are understandable - especially for a candidate going in for an interview at Google, which was notorious for tricky interview questions in the past. The issue is, when candidates are in suspense of what’s to come...

  • Bad Candidate Experience Cost Virgin Media $5M Annually –...

    March 15, 2017

    A few years ago, unbeknownst to him, Graeme Johnson, the former Head of Resourcing at the British cable and mobile provider Virgin...

  • How Atlassian is Out-Caring Competitors With Its Unique...

    December 6, 2016

    Willie Nelson tour tickets. That was Atlassian’s Head of Global Recruiting, Kristen Clemmer’s key to recently landing the perfect...

  • To Make a Good First Impression on Candidates, Do These 3...

    August 30, 2016

    Even if a candidate already thinks they want to work for your based on what they’ve seen or heard, their final decision over whether...