Candidate Experience Articles

  • The Key to Improving Your Candidate Experience: Focus on the Pre-Application Stage

    November 29, 2017

    As far as I’m concerned too many companies are spending too much time, money and energy on improving the candidate experience after the person applies. In my opinion, a better approach is to rethink the candidate experience before the person is hired. By improving the pre-candidate experience it will be easier to manage the true candidate experience. And by...

  • How These Companies Are Empowering Candidates and Improving Their Experience

    November 7, 2017

    Even when you do your best, the reality is that you cant keep every candidate constantly updated on where they stand in the interview process. Inevitably, there are gaps where the candidate is left biting their nails. And if they have to wait too long or feel completely out of the loop, that causes frustration that will lead them to drop out of the process,...

  • How Sutherland Is Using a Chatbot to Improve Candidate Experience

    October 26, 2017

    Sutherland didn’t plan to create a chatbot—but it turned out to be the best way to improve the most human part of their hiring process: the candidate experience. It all started last year, when they decided to really make candidate experience a priority. “There’s a lot of friction in the hiring process, a lot of candidate frustration,” says Kelly Culler,...

  • Candidates Share 5 Things That Will Make Your Interview...

    October 17, 2017

    The interview process can make or break a candidate’s decision to join your company: 65% say a bad interview experience makes them...

  • 7 Ways Recruiting Takes Candidates on an Emotional...

    August 30, 2017

    Fun fact: the phrase “emotional rollercoaster” was apparently first coined in an article about job seeking. If you’re a recruiter,...

  • Why Facebook, Bozzuto Group, and AT&T Have Award-Winning...

    July 6, 2017

    Talent Board, the non-profit dedicated to promoting real, hardy research on companies nailing quality candidate experience, recently...