Trends & Research Articles

  • Why You'll Be Hiring More Customer Support People in 2017

    December 22, 2016

    Providing great customer service costs money. And, since most companies want to save money, they're always looking for ways to reduce costs. However, it seems likely that some firms may want to bite the proverbial bullet and staff up their in-house support teams. And, that will mean recruiters and talent managers will need to staff up quickly.  Why? Because for...

  • 3 Insights Small Business Recruiters Should Share to Get C-Suite Support

    November 29, 2016

    In our 2017 Small to Mid-Sized Business Recruiting Trends report, 53% of talent leaders reported that they expect their recruiting budget to stay the same next year. At the same time, 57% of them say that their hiring volume will increase. In other words, SMB recruiters work loads will increase, but their resources will not (a trend we are seeing at larger...

  • How Hiring Women Has Changed Over the Last 8 Years

    October 27, 2016

    At the end of this summer’s Olympic games, the US team brought home 121 medals (50 more than the runner-up). When asked about what makes the team so successful, the US Olympic committee acknowledged that aside from the incredible talent of the athletes, there is one powerful secret ingredient: diversity. "Our teams that win medals look like our fan base, and...

  • The Top 10 Skills You Will Be Hiring for in 2017

    October 25, 2016

    It’s planning season and this means that you must be pondering how to dazzle your boss with a solid 2017 strategy. Step one is taking...

  • 5 Reasons Why You Aren't Getting Quality Hires

    October 12, 2016

    Get your running shoes on—chasing purple squirrels is about to get a whole lot more intense in 2017. That is, unless you know exactly...

  • 8 Hiring Stats That Will Change the Way You Recruit

    September 8, 2016

    When it comes to creating recruiting processes or making hiring decisions, I like to do my research. And in my normal fact-dependent...