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Why this matters:

Understanding a candidate’s evaluation methods can provide insight into how patient treatment will be delivered. It also helps you understand how the candidate uses critical skills when working with a new patient.

What to listen for:

  • How the candidate consulted a previous patient’s medical history to determine the cause of a problem
  • An array of effective macro- and micro-level questions for efficiently identifying patient ailments and their causes

Why this matters:

The answer to this question will illuminate how a candidate handles difficult or stressful situations. Ability to successfully implement therapy methods in such scenarios can demonstrate the depth and breadth of the candidate’s skills and knowledge.

What to listen for:

  • Usage of current, validated therapies for patient challenges
  • A strong problem-solving approach based on experience and an understanding of the human body

Why this matters:

This question reveals fundamental skills and experience, and helps you gauge whether the candidate’s treatment strategies align with those of your practice.

What to listen for:

  • Evidence of collaboration, communication, and intelligent design of treatment plans
  • Comprehensive care approach that prepares patients for long-term success

Why this matters:

When working with certain populations or individuals, a physical therapist may find that a patient is resistant to suggestions. A candidate’s methods for resolving conflict and working with reluctant patients can indicate whether long-term success at your organization is possible.

What to listen for:

  • Ability to clearly and comprehensively explain treatment methods to patients
  • Willingness and ability to be flexible

Why this matters:

While physical therapists work with patients independently, they’re also part of a larger entity. Teamwork and collaboration are cornerstones of the job. There may be instances when a physical therapist doesn’t have all of the answers, or needs another opinion about a patient, so strong teamwork can be a valuable asset.

What to listen for:

  • Enjoyment whether working independently or as part of a team
  • Desire for collaborating on ideas, solving problems, and learning from colleagues

Why this matters:

Depending on the care setting, physical therapists may be dealing with hundreds of patients as well as caregivers and family members. Can the candidate manage communications effectively and provide status updates when needed? How does the candidate handle the pressure of having many patients? This is an important aspect of providing comprehensive care.

What to listen for:

  • Empathy for the needs and preferences of patients and their family members
  • Attention to detail, proactive mindset, and high level of motivation

Why this matters:

Motivating patients is an integral part of what a physical therapist does. Patient success influences your organization's success — so you need an individual who's willing to support patients beyond a single appointment.

What to listen for:

  • Regular check-ins with patients, inspiring emails, and thoughtful answers to their questions
  • Willingness to prioritize the needs and preferences of patients

Why this matters:

This question reveals the outcomes a physical therapist strives for, as well as the metrics and criteria the therapist uses to evaluate the success of patient treatment.

What to listen for:

  • Deep understanding of how to consistently provide high-quality therapy experiences
  • Insight into how long-term success can be determined

Why this matters:

It’s important to understand a candidate’s personality and motivations for the role. This information provides you with an opportunity to determine whether the candidate’s goals align with your organization’s.

What to listen for:

  • Clear objectives and high degree of motivation 
  • Personality traits that indicate desire to succeed consistently
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