What does a CSR manager do?

CSR stands for Corporate Social Responsibility (CSR). Thus, a CSR manager develops and implements strategies that promote sustainable and ethical business practices in a firm. They are responsible for planning, executing and managing CSR initiatives that align with the company’s values and goals.

In India’s competitive, diverse and socially conscious market, CSR managers ensure that companies operate in a socially responsible manner while contributing positively to the community and environment. By extension, they help in bridging the gap between business operations and social responsibility.

The primary role of CSR managers is to engage with stakeholders, including employees, communities and government bodies, to identify and address social and environmental issues. They develop and oversee programs related to sustainability, community development and ethical business practices. Their expertise in creating impactful CSR programs, managing budgets and measuring the effectiveness of these initiatives is vital for achieving long-term sustainability goals, enhancing stakeholder trust and building a positive brand image.

Do note that sustainability managers are different from CSR managers. While the former focuses primarily on environmental sustainability and resource management, the latter has a broader scope, including social and community aspects.

Job Description: Template

We are seeking an experienced CSR manager to join our team at [Company X]. 

As a CSR manager, your objective will be to shape and implement our CSR strategy, ensuring we uphold our commitment to sustainability, community engagement, and ethical business practices. You will also work towards improving our company’s social and ecological impact while aligning with our business goals. The ideal candidate is a dedicated professional with a passion for driving positive social and environmental impact through corporate initiatives.

If you excel in developing and managing CSR programs, we invite you to apply for this role. In addition to a competitive salary, we offer a collaborative work environment, opportunities for professional growth and comprehensive employee benefits.

Objectives of this role

  • Developing and implementing comprehensive CSR strategies that align with the company’s mission, values and business objectives.
  • Managing and overseeing CSR programs and initiatives, including sustainability projects, community outreach and philanthropic activities.
  • Collaborating with internal and external stakeholders to identify and address social, environmental and ethical issues relevant to the business.
  • Monitoring and evaluating the impact of CSR initiatives, providing regular reports and recommendations to senior management.
  • Ensuring compliance with relevant regulations, standards and best practices in corporate social responsibility.
  • Promoting awareness and engagement in CSR activities among employees and the broader community.
  • Representing the company at CSR-related events, conferences and forums to enhance our reputation and build partnerships.

Your tasks

  • Design and execute CSR programs that address key social and environmental challenges while supporting business goals.
  • Develop and manage relationships with non-profit organisations (NPOs), community groups and other stakeholders.
  • Coordinate volunteer opportunities and employee engagement initiatives to foster a culture of social responsibility.
  • Prepare and deliver reports, presentations and communications on CSR activities and achievements to internal and external audiences.
  • Conduct research and stay informed about emerging trends, best practices and regulatory changes in CSR.
  • Manage budgets and resources allocated to CSR programs, ensuring efficient and effective use of funds.
  • Collaborate with marketing and communications teams to promote CSR initiatives and successes.
  • Stay updated with relevant updates in the field of corporate social responsibility (CSR).

Required skills and qualifications

  • Bachelor’s degree in Business Administration, Corporate Social Responsibility (CSR), Sustainability, or a related field.
  • Demonstrable experience as a CSR Manager, Sustainability Manager, or similar role with 3-5 years in CSR or sustainability.
  • Strong understanding of CSR principles, frameworks and best practices in the context of the Indian and international corporate landscape.
  • Experience in managing corporate philanthropy and community outreach initiatives.
  • Knowledge of ESG (Environmental, Social and Governance) reporting.
  • Excellent project management and organisational skills, with the ability to manage multiple initiatives simultaneously.
  • Strong communication and interpersonal skills, with experience collaborating with diverse stakeholders and relationship management.
  • High level of integrity and ethical standards, with a commitment to social and environmental responsibility.
  • Ability to work independently and collaboratively in a fast-paced environment.

Preferred skills and qualifications

  • Advanced degree in Business Administration, Social Sciences or a related field.
  • Certification in Corporate Social Responsibility or Sustainability (e.g., CSR-P, LEED).
  • Knowledge of environmental regulations and sustainability reporting standards.
  • Familiarity with social impact measurement and evaluation tools.
  • Experience in managing large-scale community projects.
  • Experience in working with non-profit organisations or NGOs.
  • Experience in data analysis and impact measurement.