What does a virtual assistant do?
A virtual assistant is a professional who provides administrative, secretarial or creative support to companies. Typically, being a remote professional, the virtual assistant job is similar to a traditional administrative assistant without being physically present. Being a digital assistant, a virtual assistant is integral to the smooth running of an organisation, given that they manage day-to-day tasks and responsibilities. By managing all the company communication digitally, an online assistant works like a right hand person to the manager or stakeholder. From scheduling calls to issuing invoices, there are so many administrative tasks that come under the virtual assistant’s job profile. Being self-employed, the virtual assistant job comes with the flexibility of choosing one’s own hours and timings.
You might hire a virtual assistant to:
- Manage the day-to-day tasks of the organisation through effective communication
- Perform secretarial assistant services by extending virtual support to the organisation
- Work as a virtual personal assistant to an individual, or for the organisation as a whole
- Scheduling appointments, both in personal and virtual ones
- Following up on the appointments
Introduction:
At [Company X], the right people along with a flawless process are what keep us soaring to greater heights. We believe that the right virtual assistant is the driving force to manage both people and processes. We are seeking a highly driven digital assistant who has a natural flair for communication and organisation. Working with us means working in a fast-paced environment that thrives on mutual support. The virtual assistant candidate must be willing to manage complex administrative tasks virtually, in order to enable the seamless functioning of the company. Multi-tasking between high-quality work with minimal supervision is a quality that we hold in high regard, when it comes to the virtual assistant position. We are looking for someone to serve as the eyes, ears and voice of the office, through impeccable virtual support.
Objectives of this role
- Maintain day-to-day functioning and the workflow of the organisation through effective communication
- Extend support to the team by performing administrative, creative, technical and secretarial support, as a virtual staff member
- Support the other departments of the organisation as and when required, as a virtual PA
- Sort and manage documentation and other digital records of the company, as an online assistant
- Monitor the workflow and devise better strategies to make scheduling and communication procedures more effective and efficient
- Deliver high-quality administrative assistant services consistently
Responsibilities
- Manage all forms of communications, from emails to phone calls and meetings
- Plan and curate content for social media and other digital platforms through effective virtual support
- Perform administrative tasks such as filing, scanning and uploading documents
- Schedule and book travel appointments and manage them through the course of the journey
- Organise calendars for managers and other staff members as a virtual administrator
- Carry out market research and make presentations on the same, if required
- Issue invoices and track the status of payments from clients
Required skills and qualifications
- High school diploma from an English medium school
- Outstanding verbal, written and interpersonal communication skills
- Prior experience working as a virtual assistant or in a similar role
- Attention to detail while working in a fast-paced environment
- Solid knowledge of MS Office,
- Spreadsheets, and other basic tools
- Ability to follow instructions and execute them with minimal supervision
Preferred skills and qualifications
- Acquaintance with remote working regulations pertinent to India
- Ability to integrate into a multi-cultural environment
- Prior knowledge in working with online collaboration, and web development tools
- Experience working with international clients
