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What does a digital project manager do?

Digital project managers oversee and coordinate digital projects from inception to completion. They are responsible for managing the planning, execution, and delivery of projects related to digital marketing, website development, mobile applications, and other digital initiatives.

In today’s fast-paced digital landscape, digital project managers are crucial in ensuring projects are completed on time, within budget, and meet the desired quality standards.

The role of digital project managers involves working closely with cross-functional teams, including designers, developers, marketers, and stakeholders, to define project scope, goals, and deliverables. They utilise project management methodologies to track progress and risk management, as well as communicate effectively with team leadership, members, and clients.

Do note that digital project managers and IT project managers have different roles with varying responsibilities. While the former focuses on digital marketing and transformation projects, the latter handles IT infrastructure and software development projects.

Sometimes, organisations also confuse project execution with product strategy. While digital project managers oversee project execution, product managers are responsible for product strategy and lifecycle.

Job Description: Template

We’re seeking a proactive digital project manager to join our team at [Company X].

You will oversee the planning, execution, and delivery of digital projects, ensuring they meet client objectives and are completed on time and within budget. The ideal candidate has a strong understanding of digital marketing, technology, and project management methodologies, enabling them to manage cross-functional teams and drive project success effectively.

This is an exciting opportunity for someone passionate about digital technologies and project management. If you have a track record of successful project delivery and excellent communication skills, we invite you to apply. We offer a collaborative work environment, opportunities for professional development, and a competitive compensation package.

Objectives of the role

  • Leading the planning and implementation of digital projects, ensuring alignment with business goals and client needs.
  • Coordinating internal resources and third-party vendors for the flawless execution of projects.
  • Developing detailed project plans, timelines, and budgets and monitoring progress against these metrics.
  • Communicating with clients, stakeholders, team leadership, and members to ensure everyone is informed and aligned.
  • Identifying project risks and issues and implementing mitigation strategies to keep projects on track.
  • Ensuring quality assurance by reviewing project deliverables and providing constructive feedback.
  • Conducting post-project evaluations to assess outcomes and identify lessons learned.
  • Fostering a culture of continuous improvement by gathering project insights and applying lessons learned to future initiatives.

Your tasks

  • Define project scope, objectives, and deliverables in collaboration with clients and stakeholders.
  • Create and manage project documentation and schedules, ensuring timely completion of tasks and milestones.
  • Track project progress and prepare regular status reports for management and clients.
  • Facilitate project meetings, including kick-off meetings, status updates, and post-project reviews.
  • Coordinate with design, development, and marketing teams to meet project requirements.
  • Manage project budgets, track expenses and ensure projects are completed within financial constraints.
  • Utilise project management tools and software to streamline processes and improve collaboration.
  • Oversee the testing and launch of digital products or campaigns.
  • Resolve conflicts and address challenges that arise during project execution.
  • Collect feedback from clients and team leadership to improve future projects.
  • Stay updated on industry trends and best practices in digital project management.

Required skills and qualifications

  • Bachelor’s degree in Project Management, Marketing, Business Administration, Communications, or a related field.
  • 3-5 years of experience as a Digital Project Manager or in a similar digital marketing or technology sector role.
  • Strong understanding of digital marketing channels, technologies, and trends.
  • Strong knowledge of project management and agile methodologies (e.g., Agile, Scrum, Waterfall).
  • Proficient in project management software (e.g., Asana, Trello, or Microsoft Project) and collaboration tools.
  • Ability to analyse data and project performance metrics to drive decision-making.
  • Excellent organisational and multitasking skills with the ability to manage multiple projects simultaneously.
  • Strong interpersonal and communication skills to work effectively with clients and teams.
  • Proactive nature with an ability to work collaboratively in a team-oriented environment.
  • Experience in client communication and stakeholder management.

Preferred skills and qualifications

  • Master’s degree in Business Administration, Communications, or a related field.
  • Relevant project management certification, such as Project Management Professional (PMP) or PRINCE2.
  • Experience working in agile methodology.
  • Experience in managing website development and digital marketing projects.
  • Familiarity with web development processes and tools (such as HTML and CSS).
  • Familiarity with content management systems (e.g., WordPress, Drupal).
  • Understanding of SEO and digital marketing strategies.
  • Strong problem-solving skills and adaptability to changing project requirements.
  • Knowledge of UX/UI design principles and best practices.
  • Experience with data analytics tools (e.g., Google Analytics, Tableau).
  • Experience in budget management and financial reporting.
  • Experience in digital transformation initiatives.
  • Familiarity with remote project management tools and practices.
  • Multilingual proficiency for managing diverse client relationships.