Expedia Group needed to hire specialized, future-focused talent quickly and globally, without compromising on diversity or quality. But with the travel industry’s volatility and rapid hiring demands, manual sourcing and screening created bottlenecks. Recruiters were inundated with hundreds of applications per role within hours, making it difficult to give each candidate a fair review. They also recognized the importance of addressing risks—like algorithmic bias or impersonal interactions—that can accompany rapid technological change in hiring. Time-consuming tasks left little room for strategic partnership with hiring managers or focus on high-impact moments across the hiring journey.








