Why this matters:
When evaluating new patients, dental hygienists often review patient history and perform comprehensive oral exams. They must be prepared to identify any abnormalities, such as disease or failing dental work, offering relevant guidance when necessary. By doing so, they can ensure patients make informed decisions about their own care.
What to listen for:
- Familiarity with a variety of dental problems, such as cavities and periodontitis
- A clear approach to patient education
- Ability to break down complex concepts into easily digestible terms
Why this matters:
To ensure both their own and their patients’ safety, dental hygienists must properly sterilize and maintain their equipment. By following recommended guidelines, such as safely disposing of single-use tools and methodically washing all reusable instruments, they can maintain a clean and inviting patient environment.
What to listen for:
- Experience with popular sterilization tools, such as autoclaves
- Excellent attention to detail
- A professional and ethical attitude
Why this matters:
After conducting oral assessments, dental hygienists must be able to record their observations — which may include signs of decay, movement, or bleeding — in a clear, thorough, and accurate manner. This process, known as dental charting, provides a point of reference for future exams — including those that require input from dentists or oral surgeons.
What to listen for:
- A step-by-step dental charting method
- Ability to communicate effectively with other dental professionals
- Experience with leading dental charting software
Why this matters:
Many patients suffer from dental anxiety, even when it comes to routine cleanings. Some might anticipate pain, for example, while others may worry about potential health problems. By devising situation-specific strategies — providing ear plugs to counter loud equipment, for example — dental hygienists can ensure patient comfort and trust.
What to listen for:
- A friendly, empathetic attitude
- Willingness to ask for assistance from other team members when necessary
- A clear, straightforward communication strategy
Why this matters:
Every now and then, dental hygienists will encounter patients with unique and complex needs. Some may require specialized cleanings, for example, while others might exhibit elaborate, indecipherable symptoms. To ensure the best possible care, candidates should consult more knowledgeable team members when appropriate.
What to listen for:
- A genuine commitment to quality patient care
- Excellent teamwork skills
- Ability to quickly absorb new knowledge
Why this matters:
In patient care, the occasional error is inevitable. By diligently addressing any consequences, dental hygienists can quickly adapt to unexpected situations, preserving both team- and client-based relationships. How a candidate answers this question will provide insight into their approach to feedback, as well as their ability to act decisively under pressure.
What to listen for:
- Willingness to take accountability for any oversights
- An open-minded attitude
- Ability to view failure as a learning opportunity
Why this matters:
Patient care can be fast-paced and unpredictable. To stay ahead of the curve, dental hygienists should be prepared to adjust to new workflows, unfamiliar technology, and other significant workplace changes. By keeping pace with potentially stressful transitions, they can stay organized — especially when it comes to patient needs.
What to listen for:
- Ability to quickly develop new skills
- Willingness to embrace new challenges
- Ability to maintain composure in fast-paced environments
Why this matters:
Effective patient care is team-based: every day, dental hygienists work alongside a handful of skilled dental professionals. As dentistry is a knowledge-driven profession, candidates should cultivate fulfilling relationships with other team members, with whom they can share expertise and new opportunities.
What to listen for:
- Excellent interpersonal skills
- Willingness to offer guidance when necessary
- A positive attitude that uplifts others
Why this matters:
Every dental hygienist defines professional success in their own unique way. How a candidate answers this question will provide insight into their work ethic, long-term goals, and attitude toward patient care. Their answer may also reveal whether they can handle unpredictable situations, such as internal disagreements.
What to listen for:
- A genuine commitment to high-quality patient care
- A long-term approach to acquiring new skills and knowledge
- Personal values that align with your mission
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