Illustration of a doctor in an exam room working on a computer

You might hire a case manager to:

  • Manage client case assignments, develop service plans, and close cases
  • Facilitate client care and treatment via scheduling and case coordination

  • Work with payors on reimbursements for care

  • Record client case information, complete forms, and write reports

  • Advocate for effective client treatment options to colleagues

  • Assess barriers to treatment and assist clients in overcoming them

Required skills and qualifications Preferred skills and qualifications
Three or more years of experience managing client cases and/or nursing
Registered nurse license in relevant country or locale
Knowledgeable of the psychological aspects of patient care
Strong critical-thinking skills
Excellent interpersonal, verbal, and written communication skills
Strong analytical skills