Illustration of a woman standing at a desk working on a laptop

Sample quality engineer job description

Companies come and go, but our dedication to quality has allowed us to become a leader in our industry. At [Company X], we’re seeking an experienced quality engineer to build upon this reputation with an unwavering commitment to meticulous production. The ideal candidate is an exceptionally organized, methodical professional who has the experience necessary to take our products to the next level of accuracy, security, and safety. This person will be responsible for developing a complete QA program that not only safeguards the quality of our products, but also fosters a culture in which all employees are actively engaged in guaranteeing it.

Objectives of this role

  • Interpret, build upon, and comply with the company's quality assurance standards
  • Maintain the complaint, nonconformity, and corrective action procedure using records and tracking systems, including root-cause analysis
  • Document quality assurance activities with internal reporting and audits
  • Develop new standards for production and design, with improvements as needed, and create testing protocols for all service lines
  • Identify training needs and ensure companywide participation
  • Pursue continuing education in new solutions, technologies, and skills

Responsibilities

  • Plan, execute, and oversee inspection and testing of products to verify conformance with specifications and deliverables
  • Assist operations team in tracking, documenting, and reporting quality levels for CSR (corporate social responsibility), environmental, and health and safety goals/KPIs
  • Investigate product complaints and reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements
  • Develop or update company complaint and inspection procedures to ensure capture, investigation, and proper documentation
  • Monitor risk-management procedures, and use problem logs to identify and report recurring issues to management and product development teams
  • Provide training and support to quality assurance team members, focusing on systems, policies, procedures, and core processes

Required skills and qualifications

  • Deep knowledge of quality assurance terminology, methods, and tools
  • Excellent analytical, problem-solving, and decision-making skills
  • Demonstrated knowledge of testing best practices, version-control procedures, and defect management processes
  • Professional certification, such as Six Sigma, CQE (certified quality engineer), or CQA (certified quality auditor)
  • Superb computer proficiency, including database management

Preferred skills and qualifications

  • Bachelor’s degree (or equivalent) in engineering or related field
  • Understanding of agile/scrum methodology and how QA functions within it
  • Ability to communicate in more than one language