Sample auto mechanic job description
At [Company X], we’re committed to helping people drive safer and happier. To that end, we are searching for a skilled auto mechanic who can identify and address customers’ vehicle concerns. They will perform assigned tasks, including but not limited to problem assessment, parts replacement, oil changes, and tire rotations. They will log issues encountered and all work performed to invoice correctly. Following successful work completion, the auto mechanic may explain vehicle fixes and suggest future improvements. In doing so, they will ensure customers exit the parking lot wanting to return.
Objectives of this role
- Provide customers with an unparalleled automotive repair experience
- Uphold [Company X]’s reputation as an excellent automotive repair establishment by offering swift, high-quality service
- Keep the workspace clean and sanitized
- Maintain a positive work environment for all to benefit from
- Ensure inventory is stocked to facilitate faster repairs
- Operate [Company X]’s point-of-sale system to check customers in and out as necessary
Responsibilities
- Assess problems with a customer’s vehicle
- Address concerns raised by customer at initial contact
- Replace old vehicle parts with high-quality new ones
- Perform routine inspections and services as necessary
- Test vehicles to ensure services have been performed properly
- Meet customers to explain services provided and make suggestions based on observations
Skills and qualifications
- Adept understanding of exceptional automotive care practices and techniques
- Extensive knowledge of appropriate vehicle parts and repair tools for a variety of makes and models
- Superb verbal and written communication skills
- Refined sense of manual dexterity and hand-eye coordination
- Strong organizational skills for navigating multiple competing responsibilities
- Excellent collaboration skills to work on assigned projects as part of a team
Preferred qualifications
- Several years of experience working in an automotive mechanic establishment
- Extensive experience in a customer service setting
- Adept skill with analog and digital diagnostic equipment
- High degree of proficiency with electronic control systems
- Familiarity with office software (ex: Google Workspace, Microsoft Office) for recording data and project management
- Comfortability discussing repair projects with customers and parts warehouses over the phone and using digital communication tools
