You might hire a debt collector to:

  • Contact people with unpaid debt toward an organization
  • Monitor and track assigned accounts

  • Negotiate different payment plans

  • Facilitate necessary research to gain insight into an individual’s financial standing

Required skills and qualifications Preferred skills and qualifications
Strong verbal communication skills Experience in customer service
Familiarity with debt collection software
Ability to facilitate effective research
Attention to detail
Solution-oriented mindset
Skills of negotiation and persuasion
Time management
Strong persistence and follow-through
Understanding of legal debt collection requirements and prohibitions