You might hire a debt collector to:
- Contact people with unpaid debt toward an organization
Monitor and track assigned accounts
Negotiate different payment plans
Facilitate necessary research to gain insight into an individual’s financial standing
| Required skills and qualifications | Preferred skills and qualifications |
| Strong verbal communication skills | Experience in customer service |
| Familiarity with debt collection software | Ability to facilitate effective research |
| Attention to detail | Solution-oriented mindset |
| Skills of negotiation and persuasion | Time management |
| Strong persistence and follow-through | Understanding of legal debt collection requirements and prohibitions |
