You might hire a claims adjuster to:

  • Analyze an insurance policy and claim to determine what is covered
  • Conduct research to determine the cost of repairing the damage discussed in a claim

  • Perform site visits, conduct interviews with witnesses, and examine police reports and other documentation to obtain a complete picture of the event detailed in the claim
  • Write a comprehensive report of findings to be used in the negotiation process
Required skills and qualifications
Preferred skills and qualifications
Strong analytical and problem-solving skills
Claims adjuster license, as required by state/country
Strong verbal and written communication skills
Deep knowledge of the industry and claims process
Willingness to travel occasionally for site visits
Proven excellence in conducting thorough research
Ability to meet tight deadlines
Ability to expertly negotiate claims
Strong sense of judicial tact
Skilled in conducting interviews