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Sample operations specialist job description

[Organization X] knows that sensible processes are at the heart of a successful workflow. We’re searching for a driven individual who can help us streamline daily operations to ensure efficiency and budget adherence across all departments. The operations specialist will be comfortable communicating with people throughout the organization, able to solve problems and improvise as needed, and know how to effectively estimate and manage time for a variety of tasks. If you’re a natural coordinator who has a sense of “big picture” objectives and an eye for detail, there’s never been a better place to put your skills to use.

Objectives of this role

  • Develop and implement department-wide quality control measures
  • Recommend new procedures for increasing the efficiency of day-to-day operations
  • Maintain communication with operations manager, staff, and vendors to ensure adherence to protocols across chief touch points
  • Assist the operations manager in developing, planning, and coordinating operational activities
  • Oversee inventory management practices and improve them when necessary
  • Ensure operations are in legal compliance with state and federal regulations

Responsibilities

  • Monitor day-to-day operations, report on performance, and recommend actionable improvements when necessary
  • Order supplies and manage inventory, coordinating with accounting and finance departments to adhere to budget
  • Create procedures and protocols (such as checklists) and distribute to staff
  • Communicate and coordinate with staff (including executive operations team) and vendors
  • Onboard and train new employees to ensure that they adhere to standard operating procedures

Required skills and qualifications

  • Proven organizational skills, including time management
  • Project management experience
  • Strong analytical and problem-solving skills
  • Self-sufficiency and an ability to work with minimal supervision
  • Strong verbal and written communication skills
  • Attention to detail

Preferred skills and qualifications

  • Two or more years of experience in an operational or similar role 
  • Proficiency with Microsoft Excel and other productivity applications and platforms