Illustration of a man sitting at a desk with a computer

You might hire an operations specialist to:

  • Develop and implement quality control (QC) measures for staff

  • Monitor day-to-day operations, including tracking and reporting on employee performance

  • Manage inventory and order supplies

  • Recommend strategic improvements to current processes

  • Train and onboard new employees to ensure adherence to standard operating procedures (SOPs)

A man sits in an office chair, holding one hand up to his face as he considers the content to his left. There is a clock on the wall.
Required skills and qualifications Preferred skills and qualifications
2+ years’ experience working in an operational role or similar capacity
Bachelor’s degree in business or related field
Previous project management experience and proven organizational and time management abilities
Proficiency with various project management software and tools
Exceptional problem-solving and analytical skills
Previous experience managing teams and coordinating across departments
Excellent verbal communication skills
Impeccable attention to detail