You might hire a receptionist to:
Welcome visitors, answer and direct phone calls, respond to requests, and provide administrative support to team members and leaders
Manage appointment scheduling, workflows, communications, and day-to-day office operations
Type up memos, meeting minutes, letters, reports, and other content as needed
- Maintain office supplies and equipment, ensuring the office runs smoothly
- Coordinate external resources and vendors, and establish and maintain positive working relationships
- Maintain a record-keeping system or directory for company contacts, files, and employee records
| Required skills and qualifications | Preferred skills and qualifications |
| Excellent organization and time management skills | Previous success in a receptionist role |
| Ability to multitask and adjust priorities as needed | High school diploma or GED, or equivalent |
| Strong verbal and written communication skills | Experience in refining and developing processes |
