Sample receptionist job description
At [Company X], receptionists help create an environment and culture that enables us to fulfill our mission of providing exceptional client service. We’re currently seeking an enthusiastic professional to fill this full-time role and rise to the challenge. The ideal candidate is an extremely detail-oriented and personable multitasker who has experience as a receptionist in a fast-paced office setting. This person will bring resourcefulness, organization, and stellar communication skills to the desk. With a knack for keeping cool under pressure and juggling complex schedules, the receptionist will be counted on to help us grow our business.
Objectives of this role
- Optimize office operations and oversee internal processes, supplies, and equipment
- Coordinate external resources and vendors, nurturing relationships and upholding best practices
- Generate a positive impression of our business by welcoming visitors, responding to requests, and supporting coworkers
- Encourage efficient scheduling, workflows, communications, and office operations on a daily basis
- Recognize issues requiring immediate attention, and communicate to leadership any deviations from standard operating procedure
Responsibilities
- Open the office; greet visitors in a friendly manner; answer and redirect phone calls; manage mail, faxes, and shipments; send and respond to emails; manage printing and copying
- Oversee standard office equipment and supplies (such as printer, ink, toner, and paper), and report any malfunctions to the appropriate person or department
- Prepare conference rooms for meetings and organize catering, as requested
- Type up memos, meeting minutes, letters, reports, forms, and similar content from dictation
- Maintain detailed calendars, coordinate schedules, prioritize meeting requests and logistics, and arrange all aspects of travel
- Establish and maintain record-keeping system for contacts, files, and employee directory
Required skills and qualifications
- Experience as a receptionist
- Excellent written and verbal communication skills
- Ability to multitask and manage time effectively
- High school diploma or equivalent
Preferred skills and qualifications
- Previous success in administrative role
- Experience in refining and developing processes
