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Sample receptionist job description

At [Company X], receptionists help create an environment and culture that enables us to fulfill our mission of providing exceptional client service. We’re currently seeking an enthusiastic professional to fill this full-time role and rise to the challenge. The ideal candidate is an extremely detail-oriented and personable multitasker who has experience as a receptionist in a fast-paced office setting. This person will bring resourcefulness, organization, and stellar communication skills to the desk. With a knack for keeping cool under pressure and juggling complex schedules, the receptionist will be counted on to help us grow our business.

Objectives of this role

  • Optimize office operations and oversee internal processes, supplies, and equipment
  • Coordinate external resources and vendors, nurturing relationships and upholding best practices
  • Generate a positive impression of our business by welcoming visitors, responding to requests, and supporting coworkers
  • Encourage efficient scheduling, workflows, communications, and office operations on a daily basis
  • Recognize issues requiring immediate attention, and communicate to leadership any deviations from standard operating procedure


  • Open the office; greet visitors in a friendly manner; answer and redirect phone calls; manage mail, faxes, and shipments; send and respond to emails; manage printing and copying
  • Oversee standard office equipment and supplies (such as printer, ink, toner, and paper), and report any malfunctions to the appropriate person or department
  • Prepare conference rooms for meetings and organize catering, as requested
  • Type up memos, meeting minutes, letters, reports, forms, and similar content from dictation
  • Maintain detailed calendars, coordinate schedules, prioritize meeting requests and logistics, and arrange all aspects of travel
  • Establish and maintain record-keeping system for contacts, files, and employee directory

Required skills and qualifications

  • Experience as a receptionist
  • Excellent written and verbal communication skills
  • Ability to multitask and manage time effectively
  • High school diploma or equivalent

Preferred skills and qualifications

  • Previous success in administrative role
  • Experience in refining and developing processes