Illustration of a woman sittiing at a table with a computer holding a phone

You might hire a secretary to:

  • Manage an office
  • Screen incoming calls and messages

  • Manage executive agendas

  • Organize and file documents
  • Schedule appointments, meetings, and reservations

Required skills and qualifications Preferred skills and qualifications
High degree of digital proficiency Secondary school certificate or equivalent education
Experience working with word processing software, spreadsheets, and other sector-specific software Experience in a secretary or office administrator role
Excellent verbal and written communication skills Experience in a client-facing role
A warm, approachable personality Certification in office administration
Strong time-management skills
Experience working in the company’s sector
Ability to work as part of a team  
Strong problem-solving skills