Sample Operational Specialist Job Description

Job Description

[Organization X] knows that sensible processes are at the heart of a successful workflow. We’re in search of a driven individual to help us streamline our daily operations and ensure [Y department(s)] operates efficiently and on-budget. Our future operational specialist is comfortable communicating with people across teams and departments, is able to solve problems and improvise as needed, and knows how to effectively estimate and manage time spent on a variety of tasks. If you’re a natural coordinator with a sense of “big picture” objectives and an eye for detail, there’s never been a better time to put your skills to use.

Objectives of this Role

  • Develop and implement department-wide quality control (QC) measures
  • Recommend new procedures to increase efficiency of day-to-day operations
  • Maintain communication with Operations Manager, staff, and vendors to ensure adherence to protocol across chief touchpoints
  • Assist the Operations Manager in developing, planning, and coordinating operational activities
  • Oversee inventory management practices and improve as necessary
  • Ensure operational legal compliance with state and federal regulations

Daily and Monthly Responsibilities

  • Monitor day-to-day operations, while tracking and reporting on performance and recommending actionable improvements as necessary
  • Order supplies and manage inventory to ensure adequate stocking and adherence to budget limitations, coordinating with accounting and finance departments
  • Create procedures and protocols (such as checklists) and distribute to staff
  • Communication and coordination with staff (including executive operations team) and vendors
  • Train and onboard new employees on operational protocols to ensure all staff members adhere to standard operating procedures (SOP’s)

Skills and Qualifications

  • Proven organizational skills, including time management
  • Project management experience
  • Strong problem-solving and analytical skills
  • Self sufficiency; the ability to work with minimal supervision
  • Strong verbal and written communication skills
  • Attention to detail

Preferred Qualifications

  • 2+ years of experience in an operational role of similar capacity
  • Proficient in Microsoft Excel and other Microsoft Office software
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