AlphaSights details how LinkedIn Talent Solutions’ full suite of products has influenced their decision-making process, increased employee engagement, intensified headcount growth, and encouraged employees to take responsibility for their own professional development.

THE SOLUTION

AlphaSights turned to LinkedIn and adopted a suite of LinkedIn Talent Solutions products, including LinkedIn Recruiter, Glint, and more recently LinkedIn Learning. Each of the three products provide valuable data that AlphaSights uses to make informed decisions regarding their talent strategies. For example, Glint gives AlphaSights’ leaders a real-time pulse on how employees feel across a variety of topic areas which enables leaders to focus on the most impactful initiatives.

Tara Johnson, Director, Global Lateral and Technical Recruitment at AlphaSights, explained: “Glint is one tool we use to stay informed about what employees within the business are asking for. Knowing this enables us to set goals for the global leadership team and localised functions. It empowers our teams to come up with ideas and set specific objectives and key results (OKRs).” According to Tara, valuable feedback is incredibly powerful, and has changed the way the business approaches many elements, such as L&D. She continued: “We carry out employee engagement surveys each year, and they provide us with insight into key areas that we need to focus on. For example, most recently, data along with employee comments showed that we needed to focus even more on professional development and L&D opportunities. As a result, we decided to onboard LinkedIn Learning to help support our employees' continuous growth journeys.”

Bee Hindocaha, Global Director, Brand and Communications at AlphaSights, is responsible for internal and external comms. She explained that Glint is used to measure employee sentiment and that she leans heavily on LinkedIn’s data dashboards for deep analysis. 

Bee said: “Glint’s advanced analysis capabilities reduce manual work, helping us uncover valuable takeaways faster.”

THE BENEFITS

Glint’s customer success manager partnered with AlphaSights to help establish fluency of Glint’s methodology and interface. AlphaSights also drew upon Glint’s question bank to source relevant and thought-provoking questions.

 Bee continued: “Our surveys receive high participant rates - around 90 percent of employees complete the survey. Our senior leaders encourage employee participation, and we encourage our managers to discuss results with their team and create action plans in a timely manner.” 

Tara explained that “employees are encouraged to provide both upward and downward feedback to continue growing the firm.” This mantra engages our employees by making them more likely to voice their thoughts. This is a critical element of why we’re one of the best companies to work for. 

As a result of employee feedback over the past 12 months, AlphaSights has rolled out a no-meeting day every month, a new hybrid working model, and a firmwide long-term incentive program that offers employees bonuses based on company growth.

In the last 12 months, AlphaSights has significantly increased its total hires. LinkedIn’s Hiring Enterprise Programme has been one of the tools utilised by recruiters at the company. In addition, AlphaSights brand and communications team uses Glint data to continue improving employee experience and better position the organisation as an employer of choice. 

AlphaSights received feedback that employees wanted more learning opportunities so they turned to LinkedIn Learning to offer each employee the chance to customise and take control of their learning experience. Professional development, a core pillar of AlphaSights’ employee value proposition (EVP), is especially important to the many university graduates the firm hires.  Gina Lin, Director of Professional Development at AlphaSights believes that the company’s adoption of LinkedIn Learning is a great enhancement to the EVP.

Gina explained: “We received a lot of feedback from our employees about wanting access to external training resources to supplement our internal training curriculum. LinkedIn Learning seemed like the perfect match because of their robust set of courses across a range of topics, many of which are highly relevant for our employee population.”

According to Gina, it was critical for AlphaSights to find a tool that would make learning accessible while placing an emphasise on continuous learning and development. She continued: “We have a high-performance culture and we want to put learning in the hands of our employees. LinkedIn’s content can be broken down into 2-5 minute videos which really drives forward the micro-learning behaviours we are encouraging.”

AlphaSights wishes to move towards a framework of monthly learning challenges to build on the great momentum they’ve already seen with the platform. LinkedIn Learning was only introduced to AlphaSights employees in September 2021. In just one month, 72% of employees activated their LinkedIn Learning license. In four months, that figure increased to 98% – the highest activation rate LinkedIn has seen from a company of this size. What’s more, employees have completed more than 35,000 videos. Clearly, employees value access to high-quality learning content and are embracing the freedom to focus on professional development.

In sum, AlphaSights has built a culture where personal and professional growth are highly valued. As a result, working with platforms such as LinkedIn helps their people consistently push each other to succeed and achieve great things together.

Bee concluded: “We really view LinkedIn as a thought partner. We closely collaborate with them on logic and strategy – often solving problems together.”