LinkedIn support for hiring products

We’re here to help answer your questions.

What do you need help with?

 • Technical & account support

    • General support

    • Product support
         - LinkedIn Recruiter
         - LinkedIn Recruiter Lite
         - LinkedIn Career Pages
         - LinkedIn Jobs

Technical & Account Support

Trouble signing into your LinkedIn account

There are a few reasons why you might not be able to sign in to your LinkedIn account.

 

  1. Forgot your password? It's easy to reset.
  2. Forgot your email address? Please go to this article.
  3. Still locked out? Although it doesn't happen often, your account may have been compromised. Please let us know if you think that's the case.
Reset your password

It’s easy to reset your password. If you don’t remember your email address, please go to this article instead.

A hold on your Ads/Campaign Manager account

Typically, your account will be placed on hold if there’s an issue with your payment. Find out what to do.

Corporate billing

For any general corporate billing questions, please visit the corporate billing section of the Help Center.

 

LinkedIn Premium account

Learn about Premium billing support, differences between a Premium and a basic account, or how to cancel your Premium subscription (including what to keep in mind when canceling).

 

Close your LinkedIn account

Closing your account means permanently deleting your profile and removing access to all your LinkedIn information. Keep in mind that accounts that are closed for longer than 20 days can’t be recovered.

 

  General Support

Find a new job

You can use LinkedIn’s robust tool for job seekers to find your next role.

Contact customer service

If you're a current customer, the first step is to reach out to your relationship manager with any questions. There are also several other ways to contact customer service, including via chat by clicking the “Live chat” link at the very bottom of the Help Center page. Note: If you see “Live chat - unavailable” come back later as our specialists may be helping another customer.

 

Get help with other topics

Visit the Help Center to find information on various topics.

 

  Product Support

LinkedIn Recruiter

LinkedIn Recruiter is a sourcing tool that helps you find, manage, and connect with qualified candidates. LinkedIn Recruiter is for companies and Recruiter Professional Services is for search and staffing agencies.

 

Sign in to Recruiter

You can access LinkedIn Recruiter from your LinkedIn homepage.

Link Recruiter with an Applicant Tracking System (ATS)

Recruiter System Connect (RSC) allows you to connect your ATS so you can save time, collaborate with your team, and see up-to-date LinkedIn profiles within your ATS.

LinkedIn Recruiter cost

Recruiter and Recruiter Professional Services have their own cost structure and plans differ based on your needs. Reach out to sales for more information about pricing.

Cancel your Recruiter account

We understand that you may need to cancel your LinkedIn Recruiter account. Find out what you should keep in mind when canceling.

LinkedIn Recruiter Lite

Recruiter Lite is LinkedIn’s recruiting tool for small companies or companies who only hire a few people a year.

Buy Recruiter Lite

For a Recruiter Lite subscription, go to this page and click the “Get started” button.

The difference between Recruiter and Recruiter Lite

Recruiter Lite lets you search for, filter, and contact LinkedIn members who may be good candidates for your role. A Recruiter account gives you a more robust sourcing tool and unrivaled access to the entire LinkedIn network. See the differences.

LinkedIn Career Pages

LinkedIn Career Pages is a powerful employer branding tool that raises awareness, drives interest in your company, and builds a pipeline of candidates for your open roles.

Edit your Career Page

You can edit the Life and Jobs tabs of your Career Pages with customized photos, testimonials, employee-written content, open roles, and more.

Log in to your admin page

Access your LinkedIn Page Admin View to engage with members, update your Career Pages, or see analytics.

LinkedIn Jobs

LinkedIn Jobs are individual job posts that target the right people at the right time without a contract.

Post a job

Learn all about posting your job: writing a great job description, posting a job on your Company Page, and more.

Edit an existing job post

Editing a post can be done from your Jobs Management page or the Job Overview page.

The cost to post a job

Posting a job on LinkedIn follows a pay-as-you-go model. Learn more about pricing and billing, including when you’re charged and how the total spend is calculated.

Job Slots information

Job Slots allow you to rotate an unlimited number of job posts within a 12-month period. To buy Job Slots, please contact sales.

Chat online

Want to learn more about our hiring tools? Let us help:

Contact sales
Looking for help & support?

Want to learn more about our hiring tools? Let us help:

Contact sales
Looking for help & support?