Sample director of operations job description

At [Company X], our strength is the efficiency with which we deliver leading-edge products and support to those we serve. We’re proud to set the standard for success in our industry. To help us continue our growth, we’re seeking an experienced director of operations to join our highly skilled team. The ideal candidate will have proven senior management experience in a highly dynamic setting. Their organizational, communication, and leadership skills are second to none, and they enjoy developing innovative solutions that push boundaries. They’ll work closely with executives to strategize and develop long-term plans that usher in new levels of productivity and success.

Objectives of this role

  • Collaborate with executive-level management in the development of performance goals and long-term operational plans
  • Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration
  • Set strategic goals for operational efficiency and increased productivity
  • Work with project managers in the development of financial and budgetary plans
  • Analyze current operational processes and performance, recommending solutions for improvement where necessary

Responsibilities

  • Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives
  • Draw on relationships with department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals
  • Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks
  • Devise strategies for ensuring the growth of programs enterprise-wide, and implement process improvements to maximize output and minimize costs
  • Uphold the organization's policies and standards, and ensure that legislative regulations are being followed
  • Work closely with Human Resources to lead the team with integrity and to establish and maintain a trusting, inclusive, and productive environment

Skills and qualifications

  • Bachelor degree (or equivalent) in business administration or related field
  • Ten or more years in a senior leadership role in a relevant field
  • Superior knowledge of multiple operational functions and principles, including finance, customer service, production, and employee management
  • Proven ability to plan and manage operational process for maximum efficiency and productivity
  • Ability to streamline or implement new structures and roles that boost speed and efficiency while supporting rapidly shifting business demands
  • Strong working knowledge of industry regulations and legal guidelines

Preferred qualifications

  • Experience in developing budgets and business plans
  • Proven ability to develop innovative solutions that lead to increased productivity
  • Superior negotiation skills for both internal and external purposes
  • Masterful organizational, communication, and leadership skills, backed up by previous professional success
  • Strong working knowledge of data analysis and performance metrics using business management software (ex: SAP, ERP, CRM)