You might hire a director of operations to:

  • Analyze data to identify opportunities for budget cuts and competitive investments
  • Develop and communicate new policies and procedures that improve daily workflow

  • Assist human resources to develop job descriptions, oversee new hires, and train staff

  • Create financial plans for each department to help meet company objectives

Required skills and qualifications Preferred skills and qualifications
Proven organization and leadership abilities
Experience creating budgets and business plans
Excellent interpersonal communication skills
Employee management and training expertise
Problem-solving and decision-making skills
Ten or more years of work experience
High-level understanding of multiple business disciplines, such as customer service, finance, logistics, manufacturing, and research and development (R&D)
A degree in business administration, finance, management, or any related field
Working knowledge of data analysis and performance/operation metrics
Familiarity with industry innovations and technology solutions