Sample general manager job description

At [Company X], we relate our success directly to the strength of our management team. To continue operating at our high standards, we’re seeking a general manager who’s a born leader. This person should have experience in overseeing business operations as well as human resources, finance, and communications. The ideal candidate will be an expert communicator who has a strong ability to delegate responsibility and collaborate across a range of departments. Ultimately, the general manager should be driven by a desire to lead our business to maximum productivity and efficiency.

Objectives of this role

  • Develop strategic plan for optimized productivity
  • Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes
  • Adhere to company standards for excellence and quality
  • Seek out opportunities for expansion and growth by developing new business relationships
  • Provide guidance and feedback to help others strengthen specific knowledge/skill areas

Responsibilities

  • Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals
  • Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share
  • Maintain project timelines to ensure tasks are accomplished effectively
  • Develop, implement, and maintain budgetary and resource allocation plans
  • Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values
  • Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

Required skills and qualifications

  • Proven success in a managerial role
  • Strong decision-making ability
  • Excellent communication, collaboration, and delegation skills
  • Proven ability to develop and achieve financial plans
  • Ability to motivate and lead employees, and hold them accountable
  • Strong working knowledge of operational procedures

Preferred skills and qualifications

  • Bachelor’s degree (or equivalent) in business management or related field
  • Experience in conducting performance evaluations
  • Working knowledge of human-resources processes