Medical Assistant Job Description Template

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Attracting and hiring the right medical assistant for your facility begins with the right job description. Your post should be concise and direct. Let candidates know how their work will contribute to your organization’s success. Additionally, use the job description to introduce candidates to your culture and values.

The bulleted lists of objectives, responsibilities, and qualifications should be written in simple language to clearly describe the expectations for the role. Keep each list to no more than six bullets, and review for grammar and spelling errors before posting.

Sample medical assistant job description

At [Company X], we’re proud to set the standard for comprehensive healthcare services, and we wouldn’t be able to provide them without the dedicated work of our support team. We’re currently seeking a qualified medical assistant to join this group of caring professionals. The ideal candidate will have extensive experience in a patient-oriented medical environment. With superior communication skills, the medical assistant will further our tradition of excellent patient-centered healthcare and be driven in making the patient experience as comfortable, efficient, and rewarding as possible.

Objectives of this role

Cultivate a safe, secure, and healthy environment for patients and colleagues, and enhance the quality of service and care provided
Understand the provider-to-patient flow to better assist physicians and nurses in maintaining an efficient, productive office
Develop and maintain relationships of confidence and trust with patients
Help answer patient questions and address their concerns before, during, and after examination
Update and maintain electronic patient medical records accurately and securely

Responsibilities

Maintain a clean, sanitary office and prepare examination and treatment rooms with necessary instruments prior to each appointment
Accompany patients to examination or treatment room, measure vital signs, update information and changes in medical history, and prepare them for examination or treatment
Maintain patient records for clinical use, billing, and physician review, and assist in the transition from hard copy to digital
Keep medical supplies well stocked, placing orders when necessary
Develop and maintain accurate databases for scheduling appointments, communicating with patients, managing knowledge, mitigating error, and supporting decision-making
Contribute to process improvements by taking an active role in patient experiences and satisfaction

Required skills and qualifications

Associate’s degree (or equivalent) in medical assistance or related field
One or more years of experience as a medical assistant at a healthcare facility
Excellent communication and organizational skills
Working knowledge of patient management software systems (ex: NueMD, Veristream, AdvancedMD)
Proven ability to collaborate effectively with colleagues
High levels of professionalism and dedication to patient-centered care

Preferred skills and qualifications

Bachelor’s degree (or equivalent) in a medical specialty
Strong working knowledge of inventory management processes
Fluency in more than one language, including American Sign Language