Person sitting behind desk with lamp assists two people standing

Sample medical assistant job description

At [Company X], we’re proud to set the standard for comprehensive healthcare services, and we wouldn’t be able to provide them without the dedicated work of our support team. We’re currently seeking a qualified medical assistant to join this group of caring professionals. The ideal candidate will have extensive experience in a patient-oriented medical environment. With superior communication skills, the medical assistant will further our tradition of excellent patient-centered healthcare and be driven in making the patient experience as comfortable, efficient, and rewarding as possible.

Objectives of this role

  • Cultivate a safe, secure, and healthy environment for patients and colleagues, and enhance the quality of service and care provided
  • Understand the provider-to-patient flow to better assist physicians and nurses in maintaining an efficient, productive office
  • Develop and maintain relationships of confidence and trust with patients
  • Help answer patient questions and address their concerns before, during, and after examination
  • Update and maintain electronic patient medical records accurately and securely


  • Maintain a clean, sanitary office and prepare examination and treatment rooms with necessary instruments prior to each appointment
  • Accompany patients to examination or treatment room, measure vital signs, update information and changes in medical history, and prepare them for examination or treatment
  • Maintain patient records for clinical use, billing, and physician review, and assist in the transition from hard copy to digital
  • Keep medical supplies well stocked, placing orders when necessary
  • Develop and maintain accurate databases for scheduling appointments, communicating with patients, managing knowledge, mitigating error, and supporting decision-making
  • Contribute to process improvements by taking an active role in patient experiences and satisfaction

Required skills and qualifications

  • Associate’s degree (or equivalent) in medical assistance or related field
  • One or more years of experience as a medical assistant at a healthcare facility
  • Excellent communication and organizational skills
  • Working knowledge of patient management software systems (ex: NueMD, Veristream, AdvancedMD)
  • Proven ability to collaborate effectively with colleagues
  • High levels of professionalism and dedication to patient-centered care

Preferred skills and qualifications

  • Bachelor’s degree (or equivalent) in a medical specialty
  • Strong working knowledge of inventory management processes
  • Fluency in more than one language, including American Sign Language