Illustration of a doctor in an exam room working on a computer

Sample pharmacy technician job description

[Company X] is a quality-focused organization that has an outstanding pharmacy department. We pride ourselves on delivering a superior patient experience that helps keep our community healthy. We’re looking for a pharmacy technician who has the drive for running a pharmacy smoothly — and for impressing patients with extraordinary care. As a member of our dynamic team, this person will support the pharmacist on duty as well as the physicians and clinicians who treat patients. From keeping medications stocked to assisting patients with their inquiries about dosages and side effects, the pharmacy technician will play a valuable role in helping our pharmacy operate successfully.

Objectives of this role

  • Provide exemplary customer service that demonstrates our mission of delivering high-quality care at all times
  • Maintain the quality, security, and efficiency of services by following pharmacy processes and procedures
  • Support physicians, pharmacists, and patients as needed
  • Maintain a clean and orderly pharmacy that complies with local and national regulations


  • Complete patient payment transactions and coordinate insurance information
  • Confirm the validity of prescriptions, patient information, and other key information, using our database
  • Assist pharmacists in organizing medications, measuring and preparing doses, and packaging and labeling patient prescriptions
  • Maintain consistent pharmacological practices by regularly checking drug inventory, properly stocking medications, and monitoring supplies
  • Perform administrative tasks that include recordkeeping, responding to insurance claims, and answering phones
  • Adhere to all local and national guidelines and regulations, such as those of HIPAA, FDA, and DEA

Required skills and qualifications

  • High school diploma or equivalent
  • Experience as a pharmacy technician
  • Understanding of medication dosages and measurements
  • Strong written and verbal communication skills
  • Excellent attention to detail

Preferred skills and qualifications

  • Knowledge of digital prescription databases
  • Professional certification