You might hire a shift manager to:

  • Delegate tasks to relevant employees
  • Supervise the work and performance of assigned employees

  • Overcome employee and customer conflicts

  • Coordinate with suppliers to ensure inventory is consistently stocked
Required skills and qualifications Preferred skills and qualifications
Managerial experience in a restaurant or retail setting Ability to lift up to 50 lbs
Strong verbal communication skills
High proficiency with bookkeeping techniques and processes
Knowledge of restaurant or store operations
Empathetic mindset for effectively resolving conflicts
Excellent leadership abilities
Capable of multitasking and triaging tasks as necessary
Impeccable understanding of offering great customer service
Sharp logistical planning skills