Shift Manager Hiring Guide | LinkedIn Talent Solutions

Shift managers oversee the operations of a store or restaurant when the general manager or assistant manager is not present. They handle all necessary managerial tasks to enable smooth operations at their shop or eatery. With great leadership abilities, shift managers delegate tasks to employees and must proactively perform tasks as they emerge to resolve on-the-job conflicts and ensure customer satisfaction. Successful shift managers must also be highly organized and have great problem-solving abilities and strong interpersonal skills to meet the demands of the workplace.

You might hire a shift manager to:

Delegate tasks to relevant employees
Supervise the work and performance of assigned employees
Overcome employee and customer conflicts

Coordinate with suppliers to ensure inventory is consistently stocked

Required skills and qualifications	Preferred skills and qualifications
Managerial experience in a restaurant or retail setting	Ability to lift up to 50 lbs
Strong verbal communication skills	High proficiency with bookkeeping techniques and processes
Knowledge of restaurant or store operations	Empathetic mindset for effectively resolving conflicts
Excellent leadership abilities	Capable of multitasking and triaging tasks as necessary
Impeccable understanding of offering great customer service	Sharp logistical planning skills