You might hire a technical writer to:
- Use clear language to describe complex subjects and produce comprehensive instruction manuals, how-to guides, journal articles, white papers, and other technical documents
Analyze target audiences to determine the appropriate tone and style for different documents
Collaborate with graphic designers, content managers, and editors to produce high-quality deliverables
Conduct detailed research to develop expertise in a subject area
| Required skills and qualifications | Preferred skills and qualifications | |
| Proven ability to quickly learn and understand complex subject matter | Bachelor’s degree (or equivalent) in journalism, communications, or relevant technical field | |
| Experience in writing documentation and procedure manuals for various audiences | Firm understanding of SDLC (systems development lifecycle) | |
| Superb written communication skills, with a keen eye for detail | Previous experience in software development | |
| Experience in working with engineers to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content | Professional certification (ex: Society for Technical Communication) | |
| Ability to handle multiple projects simultaneously | Experience in using XML tools to create documentation |
