Hiring packers

An effective packing process is a well-oiled machine. If the candidate has experience in this role, they will be able to articulate in great detail the steps involved from verification of the original order sheet to loading for delivery.

Injuries such as trips, falls, overexertion, and strains are common in the warehouse industry, with backs, arms, and knees being frequently affected areas. Most of these injuries are caused by unsafe body positioning, insufficient rest or breaks, and incorrect handling procedures — many of which can be prevented.

Packers use a lot of physical movement to complete their tasks. Items must be located and packaged at different ends of the same warehouse. Heavy boxes must be lifted many times throughout the day. The best candidates are eager to maintain physical fitness in order to do the job safely.

Technology is evolving so rapidly, it’s natural to expect it to transform warehouse operations. Not only will your candidate’s answer provide insight into their career goals and industry awareness, it will also demonstrate their ability to identify problems and come up with solutions. The best packers seek to overcome limitations.

Packing is a highly collaborative process, requiring a number of teams to work together. If one element is off schedule, it can disrupt an entire supply chain — and compromise delivery dates and client relationships. How your candidate answers this question will indicate their ability to address a difficult situation head-on for the greater good.

You should be looking for packers who can work efficiently in a fast-paced environment. The process requires a balance between taking the time to get orders correctly packaged the first time, but also working as quickly as possible — while upholding safety best practices. Probe the candidate for quantifiable examples of their impact in a past role.

These days, technology has a place in many warehouse operations, so you need to make sure your candidate has strong collaboration skills. Can they communicate well with coworkers? Are they able to see a project through to completion alongside others? Can they recognize their own strengths and those in others?

Warehouse managers are constantly looking for ways to speed up operations while ensuring quality. As a packer, any initiative you take to contribute or improve that process will ultimately enhance the delivery of the product and the satisfaction of the customers. Self-motivation is a quality any hiring manager should value.

There is no right or wrong answer to this question, but it will provide insight into your candidate’s work philosophy. Strong packers are highly organized, process-driven, have great physical stamina, and work well in teams. If your candidate touches on these themes, they could be the right fit.