Success story

Reversing the Great Reshuffle: How UST doubled down on employee learning and growth

Learn how UST collaborated with Linkedin to retain top talent, and maintain its edge as a leading digital solutions organization

The Challenge

 
The pandemic drove employees across the globe to re-evaluate their jobs. This gave rise to the Great Reshuffle, where employees left their positions in search of something more fulfilling.

As a result, companies lost valuable staff and UST was no exception. To retain top talent, and maintain its edge as a leading digital solutions organization, its leaders recognized the importance of a strong internal mobility strategy – giving employees opportunities to rise through the ranks or transfer laterally.

The solution

Co-branded Certifications: Leaders collaborated with LinkedIn to create a Capability Development Certification Program, where participants worked on projects, picked up practical skills and more. Upon completion, they received a co-branded certification, which not only provided internal validation of their skills, but also external recognition of their abilities. The certificate is a prerequisite for aspirants to become eligible for their next role at UST.

Internal Mobility Program: To equip employees with the skills to move up the ladder, UST tapped on LinkedIn Learning for its Reignite program, where employees are taught to innovate and solutions-based problem solving - including how to pitch an idea and the difference between patentable and non-patentable ideas, which is critical in the tech space.

Create Diversity, Inclusion, and Belonging (DIBs) Awareness: UST also further leveraged on LinkedIn Learning to drive awareness and conversation around unconscious bias, with wide-ranging and relevant content that provided employees with global perspectives on issues such as gender bias. As a result, they have seen a 2% to 5% year-on-year increase in women hiring across all levels in the last 3 years.