You might hire an IT support professional to:
- Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
- Handle business-critical IT tasks and system improvements
- Enable faster and smarter business processes and employee productivity
- Research and evaluate emerging technologies, hardware, and software
- Serve as the subject-matter expert supporting Mac OS X, Windows, and all commonly used office software and applications, such as Microsoft, Adobe, and Google Workspace
| Required skills and qualifications | Preferred skills and qualifications |
| Two years of experience in IT | Project management experience |
| Experience with or knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools | Professional certification |
| Advanced computer skills and a high level of detail orientation | |
| Ability to maintain confidentiality of company passwords and information |
