Sample office clerk job description

At [Company X], we require a strong and dedicated support staff to deliver our industry-leading services. We’re looking for a skilled office clerk who can ensure smooth workflows for our staff and the best results possible for our clients, while also contributing to a supportive office environment. The ideal candidate will have a strong attention to detail, organizational skills, and the ability to work well in a fast-changing environment. We’re also looking for someone with a growth mindset who is interested in learning about the industry and improving internal processes.

Objectives of this role

  • Demonstrate professionalism when interacting with senior staff and clients

  • Manage internal and external communication channels

  • Ensure accurate records, resolving any discrepancies or errors in company data

  • Monitor staff compliance with company policies and follow up to ensure compliance

  • Provide excellent client service and ensure strong relationships  

  • Facilitate project completion by offering administrative and other support


  • Manage and update staff calendars to indicate availability for calls and meetings

  • Communicate with all levels of staff and clients for coordination purposes

  • Review client information and enter into relevant software databases

  • Circulate memoranda on business topics to keep staff informed on new developments

  • Provide regular status updates to clients on expected deliverables

  • Complete additional tasks as requested and delegated by manager

Skills and qualifications

  • Excellent communication skills and comfort communicating with high-level staff

  • Dedicated work ethic and collaborative spirit to help the team and organization meet its goals

  • Ability to work independently and complete tasks in a timely manner

  • High level of organization and attention to detail

  • Proactive approach to work and self-starter attitude

  • Curiosity and desire to learn about the industry

Preferred qualifications

  • Flexibility and adaptability in both schedule and work style

  • Fast typing skills and bookkeeping experience

  • Adaptability to new situations and work methods

  • Familiarity with industry terminology and confidence in subject matter 

  • Ability to prioritize and complete multiple projects

  • Experience in a client- or customer-facing role