Illustration of a doctor in an exam room working on a computer

Sample medical administrative assistant job description 

At [Company X], we’re committed to providing exceptional healthcare service. This is only possible with the contribution of our wonderful medical administrative assistants. We’re currently seeking a qualified medical administrative assistant with strong communication skills, a keen attention to detail, and extensive administrative experience in a medical environment. As the face of our organization, you will thrive in a fast-paced, collaborative medical environment, treating patients with dignity from the moment they walk through our door.

Objectives of this role

  • Support physicians and nurses in providing accurate and organized care 

  • Present as the friendly and resourceful face of a medical facility’s office

  • Ensure efficient patient management processes

  • Maintain a clean and accessible medical office

  • Cultivate confident relationships with new and existing patients

  • Act as a liaison between providers, patients, and visitors


  • Welcome visitors and patients at the front desk of a medical facility

  • Schedule appointments and coordinate tests for patients

  • Record and organize patient medical records 

  • Manage the upkeep and maintenance of a medical office

  • Facilitate communication between patients, visitors, and medical staff

  • Maintain inventory of medical supplies 

Skills and qualifications

  • Demonstrated interpersonal and written communication skills

  • Experience as an administrative assistant

  • Knowledge of inventory management processes

  • Familiarity with patient management software systems (Veristream, AdvancedMD)

  • Proven organizational skills

  • Experience working in a collaborative environment

Preferred qualifications

  • Education in a medical field 

  • Experience as a medical assistant 

  • Fluency in multiple languages such as Spanish, Mandarin/Cantonese, American Sign Language

  • Demonstrated commitment to patient care 

  • Experience collaborating with physicians and nurses 

  • High level of professionalism