You might hire a store associate to:

  • Provide superior customer service, with special emphasis on brand experience and customer engagement/satisfaction

  • Serve as a brand ambassador, developing and nurturing strong relationships with customers

  • Learn customers’ needs and desires, and personalize purchasing opportunities for them

  • Meet sales projections, find opportunities for ongoing sales, and achieve company and individual KPI goals
  • Be a team player, upholding company policies for customer service and contributing to a positive work environment
Required skills and qualifications Preferred skills and qualifications
Strong communication skills
Experience in a customer-service or sales role
Basic math and accounting skills
Working knowledge of inventory procedures
Positive attitude and motivation to satisfy every customer
Proven ability with point-of-sale (POS) transactions
Ability to work independently or as part of a team
Experience in marketing and customer dynamics
Flexibility with scheduling, including weekends and holidays
Strong record of meeting and exceeding sales goals