You might hire a store associate to:

  • Provide superior customer service, placing heavy importance on brand experience and customer engagement/satisfaction

  • Serve as a brand ambassador, developing and nurturing strong relationships with customers

  • Learn customers’ needs and wants, and personalize purchase opportunities to address them

  • Meet sales projections, generate ongoing sales opportunities, and achieve company and individual KPI goals
  • Work as part of a team, upholding company policies in all aspects of customer service and contributing to a positive working environment

Required Skills and qualifications Preferred skills and qualifications
Strong communication skills
Prior experience in a customer service or sales role
Basic math and accounting skills
Working knowledge of inventory procedures
Positive attitude and a desire to provide excellent service to all customers
Experience with point-of-sale (POS) transactions
The ability to work independently and as part of a team Familiarity with marketing and customer dynamics
Shift flexibility, including weekends and holidays
Proven track record of meeting (and preferably exceeding) sales goals