You might hire a store associate to:
Provide superior customer service, with special emphasis on brand experience and customer engagement/satisfaction
Serve as a brand ambassador, developing and nurturing strong relationships with customers
Learn customers’ needs and desires, and personalize purchasing opportunities for them
- Meet sales projections, find opportunities for ongoing sales, and achieve company and individual KPI goals
- Be a team player, upholding company policies for customer service and contributing to a positive work environment
| Required skills and qualifications | Preferred skills and qualifications |
| Strong communication skills | Experience in a customer-service or sales role |
| Basic math and accounting skills | Working knowledge of inventory procedures |
| Positive attitude and motivation to satisfy every customer | Proven ability with point-of-sale (POS) transactions |
| Ability to work independently or as part of a team | Experience in marketing and customer dynamics |
| Flexibility with scheduling, including weekends and holidays | Strong record of meeting and exceeding sales goals |
