Sample Receptionist Job Description

Job Description

At [CompanyX], receptionists help create an environment and culture that enables us to fulfill our mission to provide exceptional client service. We’re currently seeking an enthusiastic professional to fulfill this full-time role and rise to the challenge. The best fit is an extremely detail-oriented and personable multitasker with prior experience as a receptionist in a fast-paced office setting. He or she will bring resourcefulness, organization, and stellar communication skills to the desk. With a knack for keeping cool under pressure and juggling complex schedules, our receptionist will be counted on to help us grow our business.

Objectives of this Role

  • Optimize office operations, overseeing internal processes, supplies, and equipment
  • Coordinate external resources and vendors, nurturing relationships and upholding best practices
  • Serve as the first impression of our business, welcoming visitors, responding to requests, and supporting coworkers
  • Encourage efficient scheduling, workflows, communications, and office operations on a daily basis
  • Recognize issues requiring immediate attention from routine, and communicate to operational leadership any changes from standard operation

Daily and Monthly Responsibilities

  • Open the office, greet visitors in a friendly manner, answer/direct phone calls, manage mail, faxes, and shipments, send and respond to emails, manage printing and copying
  • Oversee standard office equipment and supplies, such as printer, ink or toner, paper, etc. Report any malfunctions to the appropriate person or department
  • Prepare conference rooms for meetings and organize catering, as requested
  • Type up memos, meeting minutes, letters, reports, forms, and similar content from dictation
  • Maintain detailed calendars, coordinate schedules, prioritize meeting requests and logistics, and arrange all aspects of travel
  • Establish and maintain record-keeping system for contacts, files, and employee directory

Skills and Qualifications

  • Proven receptionist experience
  • Excellent written and verbal communication skill
  • Ability to multitask and manage time wisely
  • Working knowledge of Microsoft Office 
  • High school diploma or equivalent

Preferred Qualifications

  • Previous success in administrative role
  • Experience refining and developing processes