Person drives car with passenger in back seat

Sample travel agent job description

At [Company X], we help our clients plan and execute the perfect travel itinerary, from family vacations in Hawaii to romantic getaways in Paris. We seek a sharp, knowledgeable travel agent to make our clients’ dreams a reality. The ideal candidate will have a passion for travel and understand the complex logistics involved in crafting itineraries. Our agents should be great communicators, with an ability to take a client’s request and build their desired travel package — all while navigating language barriers, time zones, and currency exchange rates.

Objectives of this role

  • Collaborate with clients to craft their perfect travel itinerary 

  • Coordinate transportation, reservations, and accommodations on behalf of clients

  • Create a positive work environment for fellow employees

  • Uphold [Company X]’s reputation as a top-tier travel agency through quality customer service and good results

  • Build and maintain positive relationships with tourism organizations, including hotels, restaurants, tour vendors, and event-ticketing companies

  • Help navigate foreign or domestic travel requirements, such as passports, visas, or vaccinations


  • Stay up to date on the latest travel industry news and trends, such as cultural events and emergency situations

  • Provide information and recommendations to clients regarding their future destinations 

  • Plan itineraries that meet clients’ budgets and requests

  • Answer emails and calls from clients, addressing any questions or concerns they may have about their travel plans

  • Work with clients to make last-minute changes or updates to their itinerary

Skills and qualifications

  • Strong communication and sales skills

  • Familiarity with the latest travel trends, including popular vacation locations and  activities

  • Strong organizational and planning skills

  • Excellent time management skills

  • Understanding of foreign and domestic travel requirements or restrictions

Preferred qualifications

  • Excellent customer service skills

  • Ability to work under pressure and meet deadlines

  • Patience and perseverance when unforeseen issues arise   

  • Ability to work independently or with a team if needed

  • Background in hospitality or tourism