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Why hire a store associate? ↓

Skills to look for ↓

Resources for hiring ↓

You might hire a store associate to:

  • Provide superior customer service, placing heavy importance on brand experience and customer engagement/satisfaction

  • Serve as a brand ambassador, developing and nurturing strong relationships with customers

  • Learn customers’ needs and wants, and personalize purchase opportunities to address them

  • Meet sales projections, generate ongoing sales opportunities, and achieve company and individual KPI goals

  • Work as part of a team, upholding company policies in all aspects of customer service and contributing to a positive working environment

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Required Skills and qualifications Preferred skills and qualifications
Strong communication skills
 Prior experience in a customer service or sales role
Basic math and accounting skills
 Working knowledge of inventory procedures
Positive attitude and a desire to provide excellent service to all customers
 Experience with point-of-sale (POS) transactions
The ability to work independently and as part of a team Familiarity with marketing and customer dynamics
Shift flexibility, including weekends and holidays
 Proven track record of meeting (and preferably exceeding) sales goals
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A woman seated at a desk faces her computer as she participates in a virtual job interview with a gray-haired man in a suit.
An illustration of a computer screen showing a Career Page on LinkedIn. Four circles float around the screen, containing the faces of four diverse people who have shared their content.
Three circles, each containing an illustration of a person. Circle on the left contains a woman. Circle on the right contains a man. Circle in the center contains a woman, marked with a green checkmark.
A woman sitting at a desk, looking at her computer screen. A printout of graphs and charts hangs on the wall to the left of the screen.