Illustration of a woman sitting at a table with a computer holding a phone

You might hire a store associate to:

  • Provide superior customer service, placing heavy importance on brand experience and customer engagement/satisfaction

  • Serve as a brand ambassador, developing and nurturing strong relationships with customers

  • Learn customers’ needs and wants, and personalize purchase opportunities to address them

  • Meet sales projections, generate ongoing sales opportunities, and achieve company and individual KPI goals
  • Work as part of a team, upholding company policies in all aspects of customer service and contributing to a positive working environment

A man sits in an office chair, holding one hand up to his face as he considers the content to his left. There is a clock on the wall.
Required Skills and qualifications Preferred skills and qualifications
Strong communication skills
Prior experience in a customer service or sales role
Basic math and accounting skills
Working knowledge of inventory procedures
Positive attitude and a desire to provide excellent service to all customers
Experience with point-of-sale (POS) transactions
The ability to work independently and as part of a team Familiarity with marketing and customer dynamics
Shift flexibility, including weekends and holidays
Proven track record of meeting (and preferably exceeding) sales goals
A computer on a desk, from the point of view of someone facing it head-on. The screen has several windows open. A cup and saucer sit on the desk to the right.
A woman seated at a desk faces her computer as she participates in a virtual job interview with a gray-haired man in a suit.
An illustration of a computer screen showing a Career Page on LinkedIn. Four circles float around the screen, containing the faces of four diverse people who have shared their content.
Three circles, each containing an illustration of a person. Circle on the left contains a woman. Circle on the right contains a man. Circle in the center contains a woman, marked with a green checkmark.
 A woman sitting at a desk, looking at her computer screen. A printout of graphs and charts hangs on the wall to the left of the screen.