You might hire a store associate to:
Provide superior customer service, placing heavy importance on brand experience and customer engagement/satisfaction
Serve as a brand ambassador, developing and nurturing strong relationships with customers
Learn customers’ needs and wants, and personalize purchase opportunities to address them
- Meet sales projections, generate ongoing sales opportunities, and achieve company and individual KPI goals
Work as part of a team, upholding company policies in all aspects of customer service and contributing to a positive working environment
Required Skills and qualifications | Preferred skills and qualifications |
Strong communication skills | Prior experience in a customer service or sales role |
Basic math and accounting skills | Working knowledge of inventory procedures |
Positive attitude and a desire to provide excellent service to all customers | Experience with point-of-sale (POS) transactions |
The ability to work independently and as part of a team | Familiarity with marketing and customer dynamics |
Shift flexibility, including weekends and holidays | Proven track record of meeting (and preferably exceeding) sales goals |