Illustration of a man standing at a desk working on a laptop

You might hire a field service technician to:

  • Perform scheduled maintenance on complex, high-tech equipment
  • Follow all protocols and ensure compliance with industry standards

  • Offer instruction to customers on correct operation of equipment
  • Keep accurate records of all servicing and maintenance of equipment
Required skills and qualifications
Preferred skills and qualifications
Ability to prioritize tasks and complete them accordingly
Strong technical knowledge of company products
Comfortability following instructions and obeying protocols
Willingness to travel and work overtime as necessary
Capacity to solve problems analytically and systematically
Ability to quickly grasp proprietary software
A respectful and friendly demeanor with customers
Experience mentoring junior or less-experienced staff
Trade certification or equivalent experience
Adaptability to shifting work environments