You might hire a hotel concierge to:

  • Welcome guests at a hotel front desk
  • Schedule reservations for guests and sell rooms to potential guests

  • Help guests to meet their travel needs

  • Facilitate the day-to-day maintenance of a hotel

Required skills and qualifications
Preferred skills and qualifications
Proven written and verbal communication skills
Experience working in a hotel or other hospitality setting
Familiarity with reservation management software
Understanding of hotel management best practices
Strong organizational skills
Fluency in a second language
Understanding of customer service best practices
Knowledge of sales techniques
A friendly and welcoming attitude Experience working in a collaborative environment