You might hire a supervisor to:

  • Manage workflow, team schedules, and train new hires
  • Help resolve disputes

  • Evaluate employee performance

  • Contribute to a positive work environment

Required skills and qualifications Preferred skills and qualifications
High school diploma or equivalent 
Degree in administration, business, or management
Strong communication and listening skills
Strong business acumen and analytical abilities
Outstanding organizational skills
Ability to multitask and adjust to changing demands
Ability to train and lead a team to success
Experience in customer service or conflict resolution