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MoEngage

Global reach, local approach

MoEngage achieves growth in international markets with a localised strategy on LinkedIn

MoEngage is an insights-led customer engagement platform for “customer-obsessed marketers and product owners”. It offers a full-stack solution consisting of powerful customer analytics, AI-powered customer journey orchestration and personalisation capabilities—all in a single dashboard.


Born in India, the Series E company is confident that its business model is replicable in international markets and has had its sights set on pursuing growth beyond borders from its early days. Recognising that it is at different stages of business expansion in each market, MoEngage leverages LinkedIn to effectively localise its marketing efforts for optimal results.

                         

THE CHALLENGE

MoEngage had to develop a tailored marketing strategy for each of its international markets in order to drive new customer acquisition and business growth.


For example, it is more established in markets like South East Asia, so the focus is on driving sustainable growth by strengthening local footprint and taking a longer-term approach to nurturing and converting key accounts. Meanwhile, in newer markets like North America and Europe, the company is faced with keen competition from existing industry players and comparatively lower brand awareness. The marketing strategy is trained on quick wins to gain a foothold in the market.

                         

THE SOLUTION

MoEngage leverages LinkedIn’s data signals and targeting capabilities to navigate the complexity of sustainable international expansion. Having localised its product positioning, distribution approach, and marketing content for each international market, it brings this onto LinkedIn, using account-based marketing strategies to run highly localised campaigns targeted at specific sets of accounts.   

Depending on the market, this may take the form of top-funnel brand awareness and engagement campaigns for long-term nurture or bottom-funnel conversion-focused outreach for short-term results. The company also embraces a test-and-learn mindset, using LinkedIn signals like account engagement and demographic insights to deepen their market and audience understanding.

                         

THE RESULTS

Over six quarters, MoEngage’s international marketing efforts on LinkedIn have:

Influenced

35%

of opportunities
generated

Resulted in

65 deals

booked or won

“LinkedIn gives us unparalleled reach to a quality audience across all our international markets. This, coupled with the ability to accurately target audiences based on our localised marketing strategy, makes LinkedIn our preferred international marketing partner.”

arti

Arti Prasad 
Director, Digital Marketing
MoEngage

MoEngage is an insights-led customer engagement platform. Present in 13 countries, the company provides best-in-class regional support and guidance to help customers create memorable moments for their customers. MoEngage is trusted by 1,200+ brands around the world who use their platform to step up their customer engagement game. View Company page.

 

Headquarters: San Francisco, California   |   No. of Employees: 501 – 1, 001    |    Industry: Technology, Information and Internet

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