What is thought leadership?
Thought leadership isn’t just a content strategy—it’s the outcome of being a trusted and respected voice with a strong point of view. In the world of B2B sales, thought leadership helps attract customers and influence decisions by demonstrating a brand’s expertise and offering unique insights on industry trends and challenges.
1. Industry thought leadership content:
Businesses sharing their point-of-view on recent industry news in articles or research reports and providing their insight on emerging trends that could impact target customers.
2. Organizational thought leadership content:
Sales organizations can have a platform to share details about their company culture and talent development strategy to help recruiters attract and influence the right employees.
3. Product or service thought leadership content:
Businesses provide how-to articles, best practices, and strategies for using products or services to maximize results.
Follow the steps below to plan and execute an effective thought leadership strategy.
Decide with internal stakeholders if the objective is to build brand awareness, attract new sales leaders, and/or influence purchase decisions at the point of consideration. Marketing teams should also consult company executives to identify key performance indicators (KPIs) they’ll need to consider their thought leadership strategy a success.
Some good KPIs can include:
We’ll cover KPI and thought leadership metrics tracking and measurement shortly.
Creating buyer personas or ideal customer profiles (ICPs) for target audiences helps marketing teams tailor their thought leadership content strategy and define tactical steps. Customer surveys, in-person interviews, and third-party research data are all great resources for developing personas.
Try to narrow the audience as much as possible by industry vertical, geography, job function and title, or even a specific set of companies and their employee sizes. When doing so, list their demographics and psychographics before creating a thought leadership strategy.
Audience demographic examples: Age, education, geographic location.
Audience attributes and psychographic examples:
- Company industry or category, growth rate, revenue, size, and more
- Job function, seniority, or title
- LinkedIn member skills and years of experience
- LinkedIn member groups, special interests, and traits
Brainstorm to identify potential topics including industry trends, buyer persona pain points, and company growth priorities. Whatever the content idea is, it needs to align with the company’s critical objectives and KPIs.
Ask frontline sales and relationship managers to provide anecdotes or insights on crucial customer challenges or needs. Research competitor websites and channels, as well, to see what is working for them.
Audience demographic examples: Age, education, geographic location.
Real-time, first-party LinkedIn Sales Navigator data can also inform what topics appeal to target customers. B2B marketing teams can gain insights about specified target audiences or buyer personas to discover thought leadership content they already share or interact with on LinkedIn, plus it can give clear insight into what industry questions they’re asking their peers, their comments about products and services, or even their specific interests or hobbies.
Ensure the content isn't too sales-y and stuck on product features and benefits. Stories should teach prospects something new to help them effectively solve problems.
LinkedIn and Edelman’s thought leadership survey identified specific types of content that customers want to see, which include the following:
Next, B2B marketers can create a thought leadership content calendar using their project management tool of choice. This would allow all creators and stakeholders to collaborate and be aware of important publishing and promotion dates.
Quality thought leadership provides decision-makers with valuable insights, increasing trust and engagement with the businesses they’re considering buying from. Over time, this engagement translates into stronger brand loyalty, improved revenue streams, and enhanced brand favorability.
Marketing organizations should identify product specialists or executives who can authentically represent the brand in thought leadership initiatives. While the representative may vary by campaign, the tone and personality should always align with the brand's overall messaging.
These subject matter experts (SMEs) should also be able to convey content ideas in a more personal and authentic style.
If they cannot, a ghostwriter or internal content marketer can assist with crafting impactful content.
Some businesses also seek opportunities to align with trusted voices outside their company. These people can be social media influencers, academics, business analysts, and other third-party spokespeople. They can help validate the brand’s perspective and drive customer engagement — either on their channels or by co-creating thought leadership content on the company’s channels.
At this point, brands should be ready to create and promote content that helps businesses stand out and establish their brand as an industry thought leader. Let’s explore those tactics next.
By integrating LinkedIn's Thought Leadership Ads into their marketing strategy, they promoted authentic content from six selected business leaders, targeting audiences based on specific skills, interests, job functions, industries, and geographies.
This approach significantly improved results year-over-year, increasing company page followers by 130%, click-through rates by 175%, and engagement rates by 169%.
Lenovo, a leading global technology company, aimed to enhance its brand perception among entrepreneurs and business professionals by positioning itself as a thought leader.
Collaborating with LinkedIn, Lenovo launched the 'Professionals Redefined' campaign, which featured the 'ThinkHub' Showcase Page and the 'Think Conversations' microsite.
These platforms highlighted stories of individuals who successfully redefined their careers, organically integrating Lenovo's Think brand into the narrative.
The campaign achieved significant results, including over 7,000 new followers on the 'ThinkHub' Showcase Page, more than 14,000 unique visitors to the 'Think Conversations' microsite, and over 1 million impressions within two months.
Leveraging LinkedIn’s advanced targeting and Live Event Ad features, Salesforce adopted a three-phase approach that spanned pre-event promotion, live-event engagement, and post-event retargeting.
By integrating LinkedIn’s Campaign Manager with its own Data Cloud, Salesforce was able to precisely target Business Decision Makers and AI-interested audiences. The strategy resulted in a 30% cost reduction in driving qualified viewership and a notable impact on sales metrics, including a 24% increase in connection requests and a 52% rise in InMail acceptance rates.
One idea or story can be presented in different ways, and marketing teams must use the format(s) that will best capture their target audience’s attention.
For example, if a B2B brand wants to present results from a proprietary research report, they might consider:
If proprietary research uncovers a fresh perspective on a customer challenge, use that insight as the focal point of your narrative. A great hook not only captures attention but also sets the tone for your unique contribution to the discussion.
Next, maximize the visibility of your thought leadership content. B2B marketers should devise a content distribution or promotional approach to broaden the visibility of their insight across key networks.
These include:
With over 1 billion professionals on LinkedIn, encourage your company's lead thinkers and employees to share relevant content on their personal and Company Pages.
Remember to optimize blog posts and video content for search engine optimization (SEO). Review LinkedIn's digital marketing types guide for tips on how to do so effectively.
Look for guest blogging or op-ed opportunities to promote thought leadership content with partner channels or industry magazines. PR teams may also share proprietary research reports or results with social media influencers and trade magazines to get earned media coverage.
Finally, share newly published content with existing customers and prospects using email marketing lists and segmented by target audiences.
When B2B marketers think the topic will be highly relevant to valuable target customers, they can invest in paid advertising to boost the content’s visibility.
Many B2B brands promote and boost the viewership of their social media posts and events on platforms like LinkedIn.
Watch the video below to learn how to boost thought leadership content through social media advertising.
Alternatively, paid email marketing opportunities can help expand the reach of thought leadership content.
In particular, LinkedIn Conversation Ads offer a choose-your-own-path InMail messaging experience, allowing B2B marketers to spark thought leadership conversations with targeted members.
Advertisers may use multiple call-to-action buttons in a LinkedIn InMail message, giving prospects access to their preferred thought leadership content and offers, like whitepapers or event pages, all in one ad.
B2B marketers should regularly track, monitor, and optimize thought leadership content and paid promotional campaigns to maximize reach and impact.
Before launching, set SMART goals to gauge content performance against marketing objectives and KPIs.
Businesses should use web analytics tools like Campaign Manager to measure ROI and optimize results.
Advertisers may use multiple call-to-action buttons in a LinkedIn InMail message, giving prospects access to their preferred thought leadership content and offers, like whitepapers or event pages, all in one ad.
The percentage of people who bought something or completed an action via a content interaction.
These include shares, likes, and comments on blogs and social media ads or posts to promote content.
How many people viewed a piece of content or clicked through to view more pages on a branded website.
Reading or viewing content to determine which types or formats drive the most interest.
How quickly people leave a content web page after landing on it.
Sent to thought leadership pages from other sources (e.g., other blog posts, social media posts or shares, search engines, and emails).
From thought leadership posts, supporting content downloads, blog or email subscriptions, and blogs or promotional social media posts that drive traffic to the content.
Building an individual or brand’s profile as a thought leader takes time. B2B marketers should set realistic expectations with senior executives within their organization, reminding them that it is an iterative process that could take months and even years to master.
Over 70% of decision-makers consume thought leadership content to stay educated on emerging industry trends and gain new insights and ideas for their business. Still, it’s getting harder for brands to stand out with the massive volume of content created daily.
B2B marketers must strategically develop thought leadership content using original research and with a unique perspective to give prospects something new to learn or consider.
LinkedIn offers a variety of paid advertising formats, including Sponsored Content Ads to boost the reach and page views of popular social media posts. LinkedIn Dynamic and Text Ads, and Conversational InMail opportunities also help marketers get their content in front of the right audience of over a billion professionals worldwide.